Ratings based on 694 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Charming boutique hotel. Staff were very pleasant. Shower and the bath products were terrific.
Comment from Hotel Management
21 Nov 2024 by Hotel Manager, Hotel Management
Hello Holly,Thank you very for the rating and for choosing us.
by A verified traveler
Posted 6 Nov 2024
Perfect place in Art déco area, near the sea, very quiet, We loved it, we'll come back !
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Hello Flavia,I'm very happy that you "Loved" the hotel and will comeback, we will be waiting!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Hi Ady,Thank you for choosing the Henrosa Hotel for your stay in Miami Beach.
by A verified traveler
Posted 2 Nov 2024
Clean
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Hello Karla,Thank you for choosing us for your stay in South Beach.
by A verified traveler
Posted 19 Oct 2024
great location, beach chairs,
Comment from Hotel Management
24 Oct 2024 by Hotel Manager, Hotel Management
Hello Mirjana,Thank you very much for choosing The Henrosa Hotel South Beach for your stay.
by A verified traveler
Posted 3 Oct 2024
Beautifully decorated and nice room. Walking distance to Miami Beach. Free breakfast was at a hotel 3 blocks away. Parking was confusing it was a pay public lot but there was a valet? Staff was friendly and area was lively.
Comment from Hotel Management
4 Oct 2024 by Hotel Manager, Hotel Management
Hello Pat,Thank you for the comments and for choosing us for your stay in Miami Beach.
by A verified traveler
Posted 30 Sep 2024
Check in wasn’t timely, pictures of the room are not up to date, the floor of my room was dirty as I could feel the sand, and the complimentary breakfast is not only at another hotel but the cleanliness of the tables (ex. greasy salt & pepper) & service are poor. Overall, stay somewhere else.
Comment from Hotel Management
4 Oct 2024 by Hotel Manager, Hotel Management
Hello Hilary,Thank you for the comments, I will talk to the housekeeper about the cleaning and the restaurant manager.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Hotel Manager, Hotel Management
Hello Jeffrey,Thank you for choosing us for your stay in Miami Beach.
by A verified traveler
Posted 12 Sep 2024
Pleasant
by A verified traveler
Posted 3 Sep 2024
Great walking location to the beach! However, the staff doesn’t clarify the beach chairs/umbrella that are available for guests to use. Chairs are free but there is a $20 umbrella fee to rent. This should be disclosed when checking in
Comment from Hotel Management
5 Sep 2024 by Hotel Manager, Hotel Management
Hello Gabriela,Thank you for the comments, I will go over with the front desk to make sure they are giving all the information regarding the amenities.
