Ratings based on 5,552 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
best place in miami
Comment from Hotel Management
21 Nov 2024 by Fatima, Hotel Management
Dear Angela,Thank you for taking the time to share your score with us, we hope to see you again soon!Kind Regards,FatimaGuest Experience Team
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Selim, Hotel Management
Dear Curtis, Thank you for your feedback. We hope to see you soon.
by A verified traveler
Posted 20 Nov 2024
Great place
Comment from Hotel Management
20 Nov 2024 by Selim, Hotel Management
Dear Marianna, Thank you for your feedback. We hope to see you soon.
by A verified traveler
Posted 20 Nov 2024
everything right at your fingertip.
Comment from Hotel Management
20 Nov 2024 by Selim, Hotel Management
Dear Peter, Thank you for your feedback. We hope to see you soon.
by A verified traveler
Posted 19 Nov 2024
Many options for dining and entertainment
Comment from Hotel Management
20 Nov 2024 by Victor, Hotel Management
Hello Heidi,We are happy to hear you enjoyed the stay at Fontainebleau Miami Beach. We are delighted to hear that you enjoyed your stay We are committed to providing all our guests with five-star service and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 19 Nov 2024
Did not feel welcomed,
There was a fee for every little thing that you want.
Comment from Hotel Management
20 Nov 2024 by Victor, Hotel Management
Hello Suren,We deeply regret that your stay did not meet your expectations, and the perception that the value did not match the price. Our goal is to deliver a top-notch experience to all our guests, and we regret that we failed to do so on this occasion. Please rest assured that we will take proactive steps to address your concerns and prevent similar issues from arising in the future. We appreciate you taking the time to share your feedback with us.
by A verified traveler
Posted 19 Nov 2024
The best hotel in Miami
Comment from Hotel Management
20 Nov 2024 by Victor, Hotel Management
Hello Svetlana,Thank you for submitting your score. We look forward to seeing you again soon.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Victor, Hotel Management
Hello Courtnie,Thank you for taking the time to share your feedback with us. We apologize that we were unable to meet your expectations during your recent stay. It is always our goal to provide our guests with a luxurious and high-quality experience, and we regret that we fell short on this occasion. Your review is important to us, and we will take it seriously as we work to identify areas where we can improve. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 18 Nov 2024
Simply outstanding
Comment from Hotel Management
19 Nov 2024 by Victor, Hotel Management
Hello Joseph,We are happy to hear you enjoyed the stay at Fontainebleau Miami Beach. We are delighted to hear that you enjoyed your stay We are committed to providing all our guests with five-star service and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 18 Nov 2024
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Comment from Hotel Management
19 Nov 2024 by Victor, Hotel Management
Hello Ann,Thank you for submitting your score. We look forward to seeing you again soon.
