Ratings based on 250 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
I suggest that they must provide tools for cleaning for every room, for example for sweaping, for 1 week stay cleaning is not included. A shower hose would be ok. The water that comes out from the shower is too little. And the breakfast to go is quite ok. Staffs are amazing.
by A verified traveler
Posted 19 Nov 2024
Staff was ver friendly and hospitable. Place was very clean. I will be staying there again.
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear María, Thank you for the kind review. It is always a pleasure to read from our guests. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we value your compliments. We appreciate you saying we will now be your hotel of choice any time you are in the area. Thank you for choosing Extended Stay America; we look forward to seeing you soon.Sincerely,Hotel Management
by A verified traveler
Posted 16 Nov 2024
Very noisy, the property is not well mantain
Comment from Hotel Management
17 Nov 2024 by Hotel Management, Hotel Management
Dear Jairo, Thank you for staying with us and reviewing your experience. We are incredibly sorry for the situation you described regarding excessive noise. Our goal is to provide excellent service and a comfortable suite so you can get a good night's rest. Therefore, we are very disappointed that your stay was disrupted, and we completely understand how frustrating this was for you. We hope you will allow us another opportunity to provide you with the relaxing, outstanding experience you deserve.Sincerely,Hotel Management
by A verified traveler
Posted 8 Nov 2024
Ok
by A verified traveler
Posted 27 Oct 2024
Great place!!!
Comment from Hotel Management
28 Oct 2024 by Hotel Management, Hotel Management
Dear Jerry, Thank you for choosing Extended Stay America. We prioritize providing an exceptional experience for all our guests and are pleased to hear that we met your expectations during your stay. We look forward to the opportunity to welcome you back in the future for an even more outstanding visit.Sincerely,Hotel Management
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 10 Oct 2024
Excelente!
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 26 Sep 2024
Nice place to stay when you're on a budget. Nice size room and quiet.
Comment from Hotel Management
27 Sep 2024 by Hotel Management, Hotel Management
Dear H, We thank you for choosing to stay with us at Extended Stay America and for taking the time to write a review. We are delighted to know that you had a positive experience with a clean, comfortable, and spacious room. We hope you continue to choose us when on budget and enjoy your stay with us.Sincerely,Hotel Management
by A verified traveler
Posted 14 Sep 2024
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