Ratings based on 1,083 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Hotel stay was good. Minor rust spot on the restroom door. Room carpet was dirty, needed to wear shoe at all times. Breafast was ok, although repetitive, that made it dull and boring, even through Christmas Day, nothing special.
Hotel shuttle was reliable to the airport. Enjoyed the room view of the airport station, train, buses and airplanes aĺl day into the night. Laundry service was self service but cost 4 dollars to wash and 4 dollars to dry. While the hotel next door was free.
Had a good experience nevertheless.
by A verified traveler
Posted 2 Jan 2025
The staff very friendly. Overall a great experience.
The breakfast was so so.
by A verified traveler
Posted 1 Jan 2025
I liked the modern decor that they were trying to go for. However the room was not very clean. There was a dirty towel hanging on the rack in the bathroom, there was poo on the side of the toilet, and there were dirty paper coffee cups mixed in with clean coffee cups on the counter. The housekeeping needs to da better job. Planes were loud but I expected that. And I didn’t think breakfast was very good. Only 1 elevator was working for the whole building which was inconvenient. I will not stay there again.
by A verified traveler
Posted 31 Dec 2024
by A verified traveler from Garner
Posted 31 Dec 2024
It was close to the Nu Car Rental place and close to a lot of the places that me and my family wanted to visit. Due to allowing guest to bring animals they should use some type of air freshener so when that guest checks out the next guest won't smell it. That was the only issue that I had, and I had to buy candles despite housekeeping trying to come and spray some smell good.
by A verified traveler
Posted 30 Dec 2024
Always a good stay at Element…
by A verified traveler
Posted 29 Dec 2024
Property very clean friendly staff. Surrounding area dirty
by A verified traveler
Posted 28 Dec 2024
Good place, nothing notable. A decent place for the price.
by A verified traveler
Posted 27 Dec 2024
Nice place
by A verified traveler from Los Angeles
Posted 27 Dec 2024
