Ratings based on 2,761 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Guest Experience team , Hotel Management
We appreciate your kind rating on your recent stay and hope to see you again on a future trip.
by A verified traveler
Posted 1 Jan 2025
We loved the location, friendly staff, and the hotel amenities. It would have been convenient if we could keep our personal stuff in the mini fridge without being charged for it.
Comment from Hotel Management
1 Jan 2025 by Guest Experience team , Hotel Management
We appreciate having you as our guest and your feedback. Glad that you enjoyed our location, friendly team and amenities. The minibar does provide items for consumption, but for a nominal fee can be emptied so you can store your non perishable items.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Guest Experience team , Hotel Management
Thank you for being our esteemed guest. We appreciate your preference and rating. We hope to have the pleasure of welcoming you back on a future trip.
by A verified traveler
Posted 30 Dec 2024
Poor amenities. Food not as good as in the past years.
Comment from Hotel Management
31 Dec 2024 by Guest Experience team , Hotel Management
We appreciate your candid feedback. Looking forward to receiving further feedback on what menu items did you taste and in what aspect were they inferior to past menu items, in order to help us understand so that we may address.
by A verified traveler
Posted 29 Dec 2024
Nice stay.
Comment from Hotel Management
29 Dec 2024 by Guest Experience team , Hotel Management
Thank you very much for taking the time to rate your recent stay with us. Very glad to know that you had a wonderful experience.
by A verified traveler
Posted 29 Dec 2024
Amazing
Comment from Hotel Management
29 Dec 2024 by Guest Experience team , Hotel Management
Thank you very much for choosing to stay at East Miami. Very glad to hear that you had an amazing time.
by A verified traveler
Posted 29 Dec 2024
Best property I ever stayed in 10/10
Comment from Hotel Management
29 Dec 2024 by Guest Experience team , Hotel Management
We truly appreciate your preference in staying with us and are very happy to hear that you fully enjoyed your stay.
by A verified traveler
Posted 27 Dec 2024
Great stay, love the rooms and locations
Comment from Hotel Management
28 Dec 2024 by Guest Experience team , Hotel Management
Very happy to hear that you enjoyed our location, rooms and experience. Thank you so much for taking the time to rate your stay.
by A verified traveler
Posted 27 Dec 2024
Refrigerator was not working in the room
Comment from Hotel Management
28 Dec 2024 by Guest Experience team , Hotel Management
We apologize for the inconvenience and hope you have reported it to our team once discovered, so that our Engineering team could have fixed it, or we could have moved you.
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Guest Experience team , Hotel Management
We truly appreciate having you as our guest and are glad to see that you had an enjoyable experience. Looking forward to seeing you on a possible future return.
