Ratings based on 427 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
the staff was amazing!!!
the area was little shady but the staff made you feel very safe. Its definitely a gem !!
Comment from Hotel Management
19 Nov 2024 by The Staff at the Dunns-Josephine Hotel, Hotel Management
Thank you Melva! We appreciate your business!
by A verified traveler
Posted 8 Nov 2024
There were crack**** sleeping outside on the sidewalk and such. The guy taking us to our room walked into a room where there was people sleeping because he knew all the codes. We slept with a chair under our door handle so no one could come in. Extremely unsafe
Comment from Hotel Management
12 Nov 2024 by Owner of the Dunns-Josephine, Hotel Management
Hello, Thank you for staying with us at the Dunns-Josephine. In every major city in America you will see homeless. We choose not to weaponize their conditions no matter what the circumstance. We have been open 5 years in downtown Miami and not one of our guests has ever had a negative encounter.Our building is gated and safe monitored by cameras and staff. The comfort of our guest is my priority. Sincerely, Kristin
by A verified traveler
Posted 4 Nov 2024
Very kind receptionist
Comment from Hotel Management
19 Nov 2024 by The Staff at the Dunns-Josephine Hotel, Hotel Management
Thank you John, It was a pleasure serving you!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
30 Oct 2024 by The Staff at the Dunns-Josephine Hotel, Hotel Management
Thank you so much for your thoughtful rating! We’re glad you enjoyed aspects of your stay and truly value your support of Dunn’s Josephine as we work to create a welcoming haven in Historic Overtown. Our hotel has deep roots here, and every guest's feedback helps us bring even more comfort and care to the experience we offer. We hope you’ll stay with us again soon to enjoy the improvements we’re making, and please feel free to share any thoughts on how we can make your next visit even more enjoyable!
by A verified traveler
Posted 24 Oct 2024
The staff were amazing. I love the location also. The room was clean and very nicely decorated. Thanks to the great staff!
Comment from Hotel Management
30 Oct 2024 by The Staff at the Dunns-Josephine Hotel, Hotel Management
Dear Daniel,Thank you so much for your wonderful 5/5 rating and kind words! We’re thrilled to hear that you loved our amazing staff, the location, and the clean, beautifully decorated room. Our team is dedicated to providing a memorable experience, and your appreciation means the world to us. We can't wait to welcome you back to Dunn’s Josephine for another fantastic stay!Warm regards
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
30 Oct 2024 by The Staff at the Dunns-Josephine Hotel, Hotel Management
Dear Chloe,Thank you for your feedback. We are truly sorry to hear that your stay fell short of expectations. We'd appreciate you sharing your concerns, as they are crucial for us to improve the experience we offer at Dunn’s Josephine. Allowing us to commit to addressing the issues you mention within our control. We would love the opportunity to discuss your stay in more detail. Your experience matters to us, and we hope you'll consider giving us another chance to provide a better visit in the future.Warm regards,
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
30 Oct 2024 by The Staff at the Dunns-Josephine Hotel, Hotel Management
Dear Christina,Thank you for your thoughtful 4/5 rating! We’re glad to hear that you enjoyed your stay at Dunn’s Josephine. Your feedback is essential as we strive to enhance our services and create an even more comfortable experience for our guests. We hope to welcome you back soon and exceed your expectations during your next visit!Warm regards
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
30 Oct 2024 by The Staff at the Dunns-Josephine Hotel, Hotel Management
Dear Yasushi,Thank you for taking the time to share your feedback with us and for your 3 out of 5 rating. We appreciate your insights and want to assure you that we’re committed to improving our guest experience. We understand that challenges in our neighborhood may have affected your stay, and while the area has faced its share of systemic barriers, we remain optimistic about the positive changes underway.Dunn’s Josephine is dedicated to serving our community and providing a welcoming atmosphere, and we hope to have the opportunity to show you the improvements we are making. Thank you for being part of our journey, and we hope to welcome you back for a more enjoyable experience in the future.Warm regards,
by A verified traveler from aurora
Posted 13 Oct 2024
to be fair they are try to revitalize the neighborhood. what stands out is the friendless of the staff members. the treated us quite warmly. I hope I get her name right Janice a very caring person who made us feel welcomed
Comment from Hotel Management
30 Oct 2024 by The Staff at the Dunns-Josephine Hotel, Hotel Management
Dear Michael,Thank you so much for your wonderful 5/5 rating! We’re thrilled to hear that you felt welcomed by our friendly staff, especially Janice, who truly embodies our commitment to hospitality. Your recognition of our efforts to revitalize the neighborhood means a lot to us as we work toward creating a vibrant community in Historic Overtown. We look forward to welcoming you back soon for another fantastic stay!Warm regards
by A verified traveler
Posted 12 Oct 2024
Not a safe area at all to stay!! The staff at the hotel were very very helpful it’s just unfortunate it is in the wrong area!! We paid way too much for this place considering we were ordered to evacuate from our home in Fort Myers due to hurricane Milton!!
Comment from Hotel Management
30 Oct 2024 by The Staff at the Dunns-Josephine Hotel, Hotel Management
Here’s a revised response that focuses on understanding Harry's perspective while gently contrasting it with the reality of the neighborhood:Dear Harry,Thank you for sharing your feedback, and I’m truly sorry to hear that you felt uncomfortable during your stay. We understand that being ordered to evacuate from Fort Myers due to Hurricane Milton added to your stress, and we appreciate your acknowledgment of our helpful staff.While we respect your feelings about the safety of the neighborhood, we want to emphasize that we are dedicated to revitalizing Historic Overtown and creating a welcoming environment for all our guests. We understand that perceptions of safety can vary, but we believe in the positive changes currently taking place in the area.We hope you’ll consider giving us another opportunity in the future to showcase the true spirit of our community and the improvements we are making.Warm regards,
