Ratings based on 988 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
22 Dec 2024 by General Manager, Hotel Management
Dear Hala, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Courtyard Miami Coral Gables. We hope to have the pleasure of doing so again on your next visit to the area. Sincerely, Aida Martinez, General Manager
by A verified traveler from Queen Creek
Posted 21 Dec 2024
Front desk girl was AMAZING!
Comment from Hotel Management
22 Dec 2024 by General Manager, Hotel Management
Dear Adabel, We strive to provide an extraordinary guest experience in a contemporary, luxury setting, and your comments are confirmation that we are meeting our goals in service excellence. We appreciate your feedback and look forward to hosting you again at Courtyard Miami Coral Gables. Sincerely, Aida Martinez, General Manager
by A verified traveler
Posted 16 Dec 2024
Booked this for an overnight stay as I had an earl AM appointment to an embassy near by. Super close and walkable to embassy and shops and restaurants on le jeune and miracle mile
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Dear Vanessa, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Courtyard Miami Coral Gables, and we look forward to your next stay. Sincerely, Aida Martinez, General Manager
by A verified traveler
Posted 12 Dec 2024
A
Comment from Hotel Management
13 Dec 2024 by General Manager, Hotel Management
Dear Ana, It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Miami Coral Gables; we hope to see you again soon. Sincerely,Aida Martinez General Manager
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by General Manager, Hotel Management
Dear Luciano, On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Aida Martinez General Manager
by A verified traveler
Posted 9 Dec 2024
Hotel was very clean, staff were friendly and accommodating. We loved that Starbucks was in the hotel and complementary drinks was offered in the evenings. Will definitely stay again!
Comment from Hotel Management
10 Dec 2024 by General Manager, Hotel Management
Dear Kendisha, We are delighted to hear you appreciated our well-kept hotel. Our housekeeping team works diligently to ensure everything is spotless, and it means a lot to us that their hard work is recognized by our valued guests like you. Thank you for your kind words about our complimentary evening drinks! We're delighted it was a highlight of your stay. It is always a joy to see our guests are excited about returning; we look forward to your return to Courtyard Miami Coral Gables.Sincerely,Aida Martinez,General Manager
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by General Manager, Hotel Management
Dear Angela, On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Aida Martinez,General Manager
by A verified traveler
Posted 8 Dec 2024
We were so happy to find a nice stay at a reasonable price in Coral Gables.
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Kelly, We are delighted to hear that you enjoyed your stay with us and found it to be both pleasant and reasonably priced. We are glad we could provide you with a comfortable and welcoming home base during your visit. It was a pleasure hosting you, and we look forward to your next stay at Courtyard Miami Coral Gables.Sincerely,Aida Martinez General Manager
by A verified traveler
Posted 4 Dec 2024
This was a comfortable clean no frills hotel with a nice pool and lobby area. Staff was excellent and helpful. Would defiantly return the next time I am in town.
Comment from Hotel Management
5 Dec 2024 by General Manager, Hotel Management
Dear Benton, We are delighted that you found our hotel well-maintained and comfortable and enjoyed the beautiful pool and lobby area. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Courtyard Miami Coral Gables.Sincerely,Aida Martinez General Manager
by A verified traveler
Posted 3 Dec 2024
Good hotel for one night a little noisy
Comment from Hotel Management
4 Dec 2024 by General Manager, Hotel Management
Dear Jose, We are glad to hear that you found our hotel suitable for your one-night stay. However, we deeply regret if noise impacted your experience, as we strive to provide a comfortable and relaxing environment for all our guests. Your comments are important to us, and we will review potential measures to minimize noise disruptions. It was a pleasure hosting you, and we look forward to your next stay at Courtyard Miami Coral Gables.Sincerely,Aida Martinez General Manager
