Ratings based on 987 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by TM, Guest Relations, Hotel Management
We appreciate your feedback, Liz. Please consider us again where we can make it a 5-Star stay.
by A verified traveler
Posted 4 Nov 2024
Love this place. Will stay there again
Comment from Hotel Management
5 Nov 2024 by TM, Guest Relations, Hotel Management
Thank you for a wonderful review, Barbara! We would love to host you again when you are back in Miami Beach.
by A verified traveler
Posted 4 Nov 2024
Very nice for the price
Comment from Hotel Management
5 Nov 2024 by TM, Guest Relations, Hotel Management
Hi Angelina, thank you for a great review! We're happy to know that you liked our great rate and nice property in the heart of South Beach. We welcome you to stay with us again soon.
by A verified traveler
Posted 28 Oct 2024
We have stayed here before but this time around it was so noisy outside of our room. Also the bath tub and a huge whole right in the center covered with a mat and something like black silicone…. It looked dangerous
Comment from Hotel Management
31 Oct 2024 by TM, Guest Relations, Hotel Management
Hi Niurka, thank you for your review. We are disappointed to learn that your recent stay did not meet your expectations. Please don't hesitate to let the staff or Managers know of any dissatisfaction, so we can make your stay more comfortable. We hope you will allow us another opportunity to host you again in the future.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by TM, Guest Relations, Hotel Management
Thank you for an amazing rating, Loryana! Please come back and join us again soon.
by A verified traveler
Posted 26 Oct 2024
Open bar for an hour was one drink for one person that had two people in a room. That should be better explained prior to booking instead of being informed during the stay.
Comment from Hotel Management
28 Oct 2024 by TM, Guest Relations, Hotel Management
Hello Rickie, thank you for your review. Our Happy Hour is at our sister hotel, Catalina Hotel & Beach Club. It is for each paying guest, so please let a Manager or front desk agent know next time. Our apologies for any inconvenience. We welcome you to stay with us again soon.
by A verified traveler
Posted 25 Oct 2024
Served the purpose for a one night stay however the property is very outdated, small and needs help!
Comment from Hotel Management
28 Oct 2024 by TM, Guest Relations, Hotel Management
We are a historic hotel in the Art Deco district and was built in the early 1900’s, but we consistently perform upkeep and renovations. Thank you for your feedback, Ariane.
by A verified traveler
Posted 25 Oct 2024
Interesting Art Deco style building typical of the area. Average hotel, but great location and best price I could find for this trip.
Comment from Hotel Management
28 Oct 2024 by TM, Guest Relations, Hotel Management
Hi Nicholas. We're happy to know that you liked our central location and great rate. We hope you will consider us again for a future stay.
by A verified traveler from New York
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by TM, Guest Relations, Hotel Management
Thanks for a great score, Dennis. We welcome you to stay with us again soon.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by TM, Guest Relations, Hotel Management
Thank you for your rating, Angel. We're disappointed not to have met your expectations for a better experience. Please consider us again, so we can make things right.
