Ratings based on 989 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Nice location
by A verified traveler
Posted 10 Nov 2024
The hotel was great, it was clean , the rooms were small but that’s expected for the hotels on south beach. I like the esthetic of the room it was cute . The evening hours were pretty quiet. There is complimentary breakfast which was good but you can also order other stuff .
Comment from Hotel Management
14 Nov 2024 by Hotel Manager, Hotel Management
Hello Tiffany,Thank you very much for the nice comments and for choosing us for your stay in South Beach.
by A verified traveler
Posted 3 Nov 2024
The stay was a mixed bag. Great location and it's a nice touch to have a breakfast voucher & beach chair access. There was plenty of coffee and water always available. However, their old-timey elevator was scary to use and malfunctioned when we needed to check out, leaving us dragging suitcases down the stairs. The shower setup is odd and all but guarantees lots of water on the bathroom floor. Overall good stay, but this place is very vintage
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Hello Amanda,Thank you for all the comments and for staying with us.
by A verified traveler
Posted 1 Nov 2024
My stay was great would stay here again
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Hello Tamatha,I'm very happy that your stay was great, thank you for choosing us.
by A verified traveler
Posted 29 Oct 2024
Good location is the biggest advantage. The building is renovated but old, the smell of mold in the room. Tasty breakfast included.
Comment from Hotel Management
31 Oct 2024 by Hotel Manager, Hotel Management
Hello Wiktoria,Thank you for staying with us.
by A verified traveler
Posted 24 Oct 2024
Everything is good
Comment from Hotel Management
24 Oct 2024 by Hotel Manager, Hotel Management
Hello Kijung,I'm very happy that everything was good in your stay.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Hotel Manager, Hotel Management
Hello Patrick,Thank you for choosing us for your stay in South Beach.
by A verified traveler from Redwood City
Posted 20 Oct 2024
Good things!
There was no mold smell or overwhelming perfume odor, for those that is an issue with. There are 2 front desk staff people who were great.
Not so great things:
Property advertises sound proof rooms. This is entirely untrue. I stayed on first floor and the noise from the restaurant/lobby/loud party area seemed to be amplified directly into my room, which was especially bothersome on a Saturday night. No sleep.
Sunday morning. Had to be up at 4:00am to catch an early flight. The desperately needed coffee was sludge that had been cooking in the pot all night and I respectfully requested some fresh coffee. No dice.
The television in my room did not work, it was not connected to internet. Front desk guy made small attempt to fix it, said he would call a guy. Never followed up. (Room 108). I wasn’t feeling super, I was in Miami for work and not vacation. I don’t have TV at home so hotels are a nice treat in this regard.
It was just a rough few nights, very little sleep due to noise from lobby.
The restaurant staff is on the rude side of the fence, just very disinterested and completely oblivious to guest experience.
I was served ice cold eggs for breakfast. Cool, cool.
I also handled my own housekeeping as it was never convenient for the staff. Also, the bath towels here are in a sad sad state.
I’m pretty easy going but I guess a warning here:
If you are in Miami and are not here to party your butt off and eat mediocre food, avoid South Beach.
Comment from Hotel Management
24 Oct 2024 by Hotel Manager, Hotel Management
Hello Sarah,Thank you for the comments, I personally take very seriously every guest comments and will addressed all of them and share with the restaurant manager.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Hotel Manager, Hotel Management
Hello Nita,Thank you for staying with us.
