Ratings based on 1,158 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Modernized old hotel that need more improvements.
Community areas are very old, dirty and seriously dated. Carpet is disgusting.
Everywhere there is an horrible smell. Room with a broken window gettin humidity and noises coming from the exterior… pictures not exactly reflecting the property
by A verified traveler
Posted 20 Jan 2025
You can get disappointed here in many ways. Property is dirty,front desk is not helpful, no room cleaning service, rooms are tiny and no space for any thing .
by A verified traveler
Posted 20 Jan 2025
Good news-friendly, helpful staff; convenient location
Not so good news-In the fine print is a mandatory $30/day service fee, in addition to other taxes/fees; small rooms with no chair or place to put luggage; no regular TV networks (random viewing); loud fan in heat/air conditioner came on every 10 minutes (night and day) and ran for 30 loud seconds; no coffee; no luggage storage after check-out
by A verified traveler
Posted 19 Jan 2025
Mixed feelings about this place. Got the hotel closest to Miami Beach and decent in price but honestly I would spend a little more for another place, sheets were dirty and the place isn’t as well kept as I though, parking is $45 have to ask for towels at front desk cause they aren’t in the room not too clean it’s too bad I can’t upload pictures cause I have them. Overall if your going to spend what you spend at this hotel invest a little more and stay somewhere else.
by A verified traveler
Posted 19 Jan 2025
The amenities were great and staff was very friendly. The rooms were outdated and rundown and not as clean as you’d hope. There was broken floorboards in our room that was decaying and almost holes, dirty mirror and dirty shower. The beds were comfortable.
by A verified traveler
Posted 18 Jan 2025
by A verified traveler
Posted 18 Jan 2025
Pool was freezing. Too far from beach
by A verified traveler
Posted 18 Jan 2025
Was 1st experience and great one everyone is friendly , location is amazing will back for sure with kids
by A verified traveler
Posted 17 Jan 2025
The water pressure in my room was so low i barely even got a shower. The water wasn’t hot. I could hear through the walls of other guests conversations. And there was no closet or dresser to unpack.
Comment from Hotel Management
17 Jan 2025 by Lau, Hotel Management
Dear Briasia,I sincerely apologize for the inconvenience you experienced with the water pressure in your room. I will have our maintenance team look into the issue and address any deficiencies promptly.Thank you for choosing the Catalina Hotel, and we truly hope you will visit us again the next time you’re in town. We always strive for excellent customer service and satisfaction, and we’d love another opportunity to provide you with a more enjoyable stay.Pedro OndarroaGeneral Manager
by A verified traveler
Posted 15 Jan 2025
I like it everything. The place was beautiful I’m already miss and I can’t wait to come back!
Thank you!!!!!!
Comment from Hotel Management
15 Jan 2025 by Lau, Hotel Management
Dear AbdirashidThank you so much for your wonderful 5-star review! We are thrilled to hear that you enjoyed your stay with us, and it's heartwarming to know that you already miss us. We truly appreciate your kind words.Remember, we’re always here for you, and we look forward to welcoming you back soon!Sincerely,Pedro OndarroaGeneral Manager
