Ratings based on 981 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
The location is amazing, food is excellent. Unfortunately, we couldn’t sleep because of the loud noise of the old fan air conditioning.
by A verified traveler
Posted 25 Dec 2024
Thank you for a great stay. Staff was very friendly and helpful. We will be back again!
Comment from Hotel Management
26 Dec 2024 by Guest Service Plymouth South Beach, Hotel Management
Dear David,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!Regards,
by A verified traveler
Posted 25 Dec 2024
Great check-in , upgraded… staff all friendly, helpful and professional. They couldn’t do enough for us ! Nice rooms , very spacious for Miami … they provided beach chairs, towels and bikes!
Comment from Hotel Management
26 Dec 2024 by Guest Service Plymouth South Beach, Hotel Management
Dear Kristin,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!I am delighted to hear that you were able to enjoy our nice and spacious rooms! It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!Regards,
by A verified traveler
Posted 23 Dec 2024
Never again, 3 night stay post cruise! Hotel had dogs howling in the night and running up the corridor playing fetch! Overpowering smell of chlorine in room post housekeeping service! Toilets in hotel not always working in public areas! Hotel restaurant lied to us saying it was Happy hour when we were taken through for a drink, upon receiving our bill it was charged full price and then told it was a mistake that happy hour is only on Thursdays , charged $40 for 2 basic drinks this is outrageous! The restaurant lost opportunities for us to spend time and money in the establishment during our stay because of this, we chose other restaurants close by instead, shane gor the restaurant as they were always empty compared to neighbouring restaurants! Hotel bedding was so uncomfortable with a saggy soft mattress!
Comment from Hotel Management
23 Dec 2024 by Cardozo Hotel, Hotel Management
Hello Corrine. Thank you for staying with us. It is disheartening to hear that you were not able to fully enjoy our hotel. Allow me to apologize for any inconvenience the housekeeping service, toilet issues and bar discrepancy provided may have caused. I have taken note of your comments and rest assured that these will be considered when making improvements in order for us to provide you with a more desirable stay. Do not hesitate to contact us directly to further discuss your experience.
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Cardozo Hotel, Hotel Management
Hi Joseph. Thank you for staying with us at the Cardozo South Beach Thank you for taking the time to share your recent experience with us.
by A verified traveler
Posted 21 Dec 2024
Excellent location
Comment from Hotel Management
23 Dec 2024 by Cardozo Hotel, Hotel Management
Thank you, Shweta, for staying with us at the Cardozo South Beach!Thank you for your 5-star review!
by A verified traveler
Posted 21 Dec 2024
Clean and spacious rooms. Excellent customer service. Perfect location
Comment from Hotel Management
23 Dec 2024 by Cardozo Hotel, Hotel Management
Thank you for staying with us at Cardozo South Beach Melinda. We are happy to hear that you enjoy all the great amenities that we have to offer. We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 19 Dec 2024
Good location. I really enjoyed the access to Crunch fitness gym which is included with the daily hotel fees. Beach chairs and towels came in handy too.
Comment from Hotel Management
23 Dec 2024 by Cardozo Hotel, Hotel Management
Hi Jason, thank you for staying with us at the Cardozo South Beach and for sharing your kind comments.We can't wait to welcome you back soon!
by A verified traveler from Phila
Posted 18 Dec 2024
I felt right at home. The staff was amazing and most accommodating.
Comment from Hotel Management
23 Dec 2024 by Cardozo Hotel, Hotel Management
Hi Shaquoya ! Thank you for taking the time to share your recent experience with us. We appreciate your compliments regarding our friendly hotel staff. It was our pleasure to have hosted you and glad that we were able to make your stay enjoyable and comfortable. We can't wait to welcome you back soon!
by A verified traveler
Posted 16 Dec 2024
never again
Comment from Hotel Management
23 Dec 2024 by Cardozo Hotel, Hotel Management
Hi Armen! It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience Cardozo South Beach.
