Ratings based on 140 Verified Reviews
3.2 Room cleanliness
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
This review/feedback is for unit 1701
Things that were great
-Smooth check in
-Valet does a great job.
-Great location and views
-Wifi speed
-Excellent communication from the property. There was an issue with few lights not turning, it was resolved by the time we were back home
Things that were terrible
-Property condition was just unacceptable.
-insides of Bath tub is peeling of.
-Air conditioning was very noisy although it did maintain a good temperature
- this unit is beside elevators , some of the elevators mechanical sounds are heard inside the unit
- strange beep noise from the elevators stays on for 2-3 minutes every now and then.
This may be a common pattern across properties on Miami Beach. Exorbitant costs subpar rooms.
Things can really improve if the owner or property manager decide to spend some money on renovations and bring some shine to the rooms.
Comment from Hotel Management
2 Jan 2025 by Boutique Apartments , Hotel Management
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.
by A verified traveler
Posted 16 Dec 2024
The bathroom needs a make over the tub is old and rustic and the shower is falling apart, the room needs a over all make over .
Comment from Hotel Management
16 Dec 2024 by Boutique Apartments , Hotel Management
Hello, we are sorry that your stay did not meet your expectations. Had we known, we would have been happy to assist you, as we have a team available 24/7 for your questions or requests. We will take your comments into consideration to improve our guests' experience. We look forward to your return whenever you like.
by A verified traveler
Posted 9 Dec 2024
This property has a great location. Nice pool.
Our room was on, but the toilet was broke but fixed the next day.
I don’t like the valet parking it was too much waste of time waiting for the vehicle.
Front desk staff not friendly.
Comment from Hotel Management
16 Dec 2024 by Boutique Apartments , Hotel Management
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.
by A verified traveler from Calgary
Posted 28 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Boutique Partners Group , Hotel Management
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.
by A verified traveler
Posted 13 Nov 2024
Had an amazingly comfortable stay
Comment from Hotel Management
3 Dec 2024 by Boutique Partners Group , Hotel Management
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.
by A verified traveler
Posted 8 Nov 2024
Thank you nice stay
Comment from Hotel Management
3 Dec 2024 by Boutique Partners Group , Hotel Management
Hi, thank you for choosing us, we're glad you had a great stay! We look forward to your return.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
14 Jan 2025 by Boutique Partners Group , Hotel Management
Muchas gracias por habernos elegido. Nos encanta que hayan tenido una estancia estupenda.¡Esperamos su regreso!
by A verified traveler from North port
Posted 15 Oct 2024
Loved the room, it was exactly as shown. Issues with elevators as they were booked to capacity functioning as a hotel but grateful they were available to evacuees. Unfortunately valet left my car out front and hit it and have yet to receive any response.
Comment from Hotel Management
8 Nov 2024 by Boutique Apartments , Hotel Management
Hi Melissa, Thank you very much for choosing us. We love that you had a great stay. If we had known about the car we would have been pleased to assist you.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
8 Nov 2024 by Boutique Apartments , Hotel Management
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.
by A verified traveler
Posted 1 Oct 2024
Needs upgrading but overall decent.
Comment from Hotel Management
1 Oct 2024 by Blue Ocean Apartments, Hotel Management
Hello Oshane, thank you for taking the time to rate us, we would have loved if you had given us more information about what aspects we could have improved in order to offer you a better service, we will keep working to improve. Have a great day!
