Ratings based on 973 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Customer Care Team, Hotel Management
Dear Gorge,We truly appreciate your fantastic review! It's wonderful to hear that you had such a positive experience with us and found our service exceptional. Your rating of 5 out of 5 means a lot, and it motivates us to maintain our high standards. We're committed to providing the best service possible, and your feedback fuels our drive to excel. Thank you for choosing us, and we eagerly anticipate the opportunity to serve you again.Sincerely,
by A verified traveler
Posted 20 Nov 2024
A very nice hotel and it is near the shopping area
Comment from Hotel Management
21 Nov 2024 by Customer Care Team, Hotel Management
Dear Ferdinand, Thank you for your 5/5 stars! We sure do hope to see you again in the near future!All the best,
by A verified traveler
Posted 18 Nov 2024
Front desk staff when I arrived was not really friendly however the morning front desk staff was very nice. Housekeeping ladies are amazing, keep up the great job with how clean the room was. I would definitely come stay there again.
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Dear LaBelle, Thank you for sharing your feedback with us! We truly appreciate your comments. We're glad to hear that you had a positive experience with our morning front desk staff and that our housekeeping team left a great impression with their service. We appreciate your kind words and look forward to welcoming you back for another stay!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Customer Care Team, Hotel Management
Dear Bryan,We truly appreciate your fantastic review! It's wonderful to hear that you had such a positive experience with us and found our service exceptional. Your rating of 5 out of 5 means a lot, and it motivates us to maintain our high standards. We're committed to providing the best service possible, and your feedback fuels our drive to excel. Thank you for choosing us, and we eagerly anticipate the opportunity to serve you again.Sincerely,
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Customer Care Team, Hotel Management
Dear Michelle,We truly appreciate your fantastic review! It's wonderful to hear that you had such a positive experience with us and found our service exceptional. Your rating of 4 out of 5 means a lot, and it motivates us to maintain our high standards. We're committed to providing the best service possible, and your feedback fuels our drive to excel. Thank you for choosing us, and we eagerly anticipate the opportunity to serve you again.Sincerely,
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Customer Care Team, Hotel Management
Dear Carline, We truly appreciate your fantastic review! It's wonderful to hear that you had such a positive experience with us and found our service exceptional. Your rating of 10 out of 10 means a lot, and it motivates us to maintain our high standards. We're committed to providing the best service possible, and your feedback fuels our drive to excel. Thank you for choosing us, and we eagerly anticipate the opportunity to serve you again.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Customer Care Team, Hotel Management
Dear Valerie,We truly appreciate your fantastic review! It's wonderful to hear that you had such a positive experience with us and found our service exceptional. Your rating of 4 out of 5 means a lot, and it motivates us to maintain our high standards. We're committed to providing the best service possible, and your feedback fuels our drive to excel. Thank you for choosing us, and we eagerly anticipate the opportunity to serve you again.Sincerely,
by A verified traveler
Posted 9 Nov 2024
Best part of this property is their staff
Comment from Hotel Management
10 Nov 2024 by Customer Care Team, Hotel Management
Dear Daniel,Thank you so much for your kind words! We're thrilled to hear that our team made such a positive impression. Our staff is dedicated to providing the best experience possible, and your recognition means a lot to us. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Customer Care Team, Hotel Management
Dear Vilsaint,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Customer Care Team, Hotel Management
Dear Alpana,Thank you so much for your kind words! We're happy to hear that you had a pleasant stay. It was our pleasure to have you, and we hope to welcome you back again soon. Thank you for choosing us!Sincerely,
