Ratings based on 1,223 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
This is the 4th place we’ve stayed in Miami Beach and it’s the best so far! The Best Western Plus checks enough of our boxes that we will be going back. The concierge was super nice, they kept our bags when we arrived early off a cruise. They called us when the room was ready and he put our luggage in our room while we were out shopping. There’s a CVS across the street, restaurant in the hotel (which is sooo convenient)!! Pool and beach access were nice, cornhole boards out back. The only thing that would’ve made it better would have been queen beds instead of full size.
by A verified traveler
Posted 9 Dec 2024
Very nice,spacious rooms,great breakfast. Hospitality was great
by A verified traveler
Posted 9 Dec 2024
safe didnt work. no reply from service desk. when I went to desk had to wait 20 minutes. Guy said he was only guy on duty and couldnt cope with answering phone and had a lot of customers at reception to deal with. When guy came to fix safe he said digits 1 , 2 and 9 were not working. I used a code excluding these. But had to hit each number several times to register. This kind of service is ok if you are paying $150 dollars a night. I was paying $375 a night. The staff were very nice so problems lay with management. The Management run a cheap show and overall it was the worst experience I have had in a long time. I know Best Western are a budget Hotel chain but this was a rip off. Individual staff were very good but their hands are tied when they are under the management of cheap skate executives trying to save a dollar. A bad experience overall.
by A verified traveler
Posted 8 Dec 2024
The hotel wall clean and had comfy beds! We looked out to the ocean and boardwalk- beautiful. There is some construction next door and the rooms are a bit dated but we loved it! Also the restaurant was great!
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 6 Dec 2024
Lovely Oceanfront stay in Miami Beach at an reasonable price. Nice dining options within walking distance and the beach is easily accessible. Highly recommended.
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 29 Nov 2024
The rooms, guest relations, pool and proximity to the beach
by A verified traveler
Posted 27 Nov 2024
