Ratings based on 61 Verified Reviews
4.2 Room cleanliness
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Overall this place was great. Very convenient. We were there for one night but it was perfect. Very close to everything and also was super clean and super quiet. Very important for a nice vacation. Will return.
Comment from Hotel Management
20 Nov 2024 by LOWKL Team, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you found our place convenient, clean, and quiet—perfect for a relaxing vacation. It’s wonderful to know you enjoyed your stay, even for one night.We look forward to welcoming you back for your next visit!
by A verified traveler from CALGARY
Posted 8 Nov 2024
convenient for shopping and eating out. Quiet
Comment from Hotel Management
9 Nov 2024 by Lowkl Team. , Hotel Management
Thank you for sharing your feedback! We truly appreciate your insights and hope to welcome you back soon for another great stay
by A verified traveler
Posted 24 Oct 2024
Lovely little apartment, friendly staff. About a 15-minute walk to the beach.
Comment from Hotel Management
26 Oct 2024 by Lowkl Team, Hotel Management
Thank you for your review! We're glad you enjoyed the apartment and found the staff friendly. The beach being just a short walk away is a nice bonus. We hope to welcome you back soon!
by A verified traveler
Posted 22 Oct 2024
I didnt like any of it
Comment from Hotel Management
26 Oct 2024 by Lowkl Team, Hotel Management
I'm sorry to hear that your experience didn't meet your expectations. Your feedback is important to us, and we'd like to understand what went wrong to improve future stays. Thank you for sharing your thoughts.
by A verified traveler
Posted 22 Oct 2024
Check in was rough. Partly my fault because of my phone breaking prior to check in. I did not receive any of the texts regarding check in. Once we arrived the gentleman at the desk was not super friendly or helpful. We were not given much information outside of that we should have received an email regarding our room number and code. We did not receive any other information about how the doors lock after 6pm or what the codes were. We had to reach out to customer service via text to wait for instructions. Not terrible but not great when you are stuck outside the hotel at night and just want to go inside...
Upon entering the room, we immediately noticed the smell of the room. It's a mix of mold, urine and a vinegar cleaner that is trying to cover the problem up. It is borderline unbearable. We considered just abandoning our room for a hotel that comes from a more corporate establishment. The bathroom shower has pink slim hanging on it, I cleaned myself because my wife was ready to leave. The ceiling fan has dust hanging all over it and immediately destroyed our allergies. The microwave had not been clean between tenants, finger prints and old food was stuck to the front of it.
Outside of that you can tell this is an older studio apartment that has been repainted and has some nice decor. The owners of this building did an excellent job with the decor of the building. It looks like a more high end place. Unfortunately they just continue to miss details that would allow them
Comment from Hotel Management
22 Oct 2024 by Lowkl Team, Hotel Management
Thank you for your detailed feedback. I’m sorry to hear about the issues you encountered, especially during check-in and with the room's cleanliness. I’ll address these concerns with our team to make sure this doesn’t happen again. We always strive to improve, and your input helps us do that. I'm glad you liked the décor, and I hope we can provide a better experience for you next time.
by A verified traveler
Posted 13 Oct 2024
When we arrived we were locked out due to not receiving a code to unlock the front door. There is no staff at the desk after the hours of 6pm so we were out of luck. The front gate was broken and did not lock. The lady at the front desk was amazing, very friendly and helpful. It was about a 25 minute walk from Miami Beach and lots of local food and shopping close by. However, we would not recommend staying here in the future.
Comment from Hotel Management
15 Oct 2024 by Lowkl Team, Hotel Management
It's great to know the front desk staff was friendly and helpful, but we understand your concerns about the gate and the check-in process. We appreciate your insights and will work to improve the experience for future guests.
by A verified traveler
Posted 10 Oct 2024
Clean and easy and accessible place
Comment from Hotel Management
15 Oct 2024 by Lowkl Team, Hotel Management
We're glad you found the place clean, easy, and accessible. We hope to welcome you back soon!
by A verified traveler
Posted 7 Oct 2024
I was told that I had a Queen sweet and it turned out to be a double bed and a petite little room. Bad paint job Bad floors had an odor an old hot plate from the 1940s. No coffee, no water, nothing, but just a big bill for nothing that was misleading
Comment from Hotel Management
8 Oct 2024 by Lowkl Team, Hotel Management
Thank you for your feedback. We're sorry the room didn't meet your expectations and for any inconvenience caused. We’ll look into the issues you mentioned.
by A verified traveler
Posted 5 Oct 2024
Nos encanto el lugar, fue un viaje por el onomastico de mi novia y no esperabamos que todo salga tan bien, el lugar u apartamento super recomendado, esperamos pronto volverlo a visitar, muchas gracias.
Comment from Hotel Management
6 Oct 2024 by Lowkl Team. , Hotel Management
¡Qué alegría leer su reseña! Nos encanta saber que tuvieron una experiencia tan positiva y que celebraron un momento tan especial. Gracias por recomendarnos, y estaremos encantados de recibirlos de nuevo. ¡Hasta la próxima!
by A verified traveler
Posted 2 Oct 2024
The property was close to the events I was attending. The room was very nice.
Comment from Hotel Management
2 Oct 2024 by Lowkl Team. , Hotel Management
Dear Anjee Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found our property conveniently located for your events. It’s great to know you liked the room as well! We hope to welcome you back soon for another wonderful experience. Safe travels!
