Ratings based on 987 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
16 Dec 2024 by FD, Hotel Management
Thank you so much for taking the time to rate us. Your feedback is very valuable to us and motivates us to keep providing excellent service. We hope to welcome you again soon!
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by FD, Hotel Management
Thank you so much for taking the time to rate us! We truly appreciate your feedback and look forward to welcoming you again in the future.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
13 Dec 2024 by FD, Hotel Management
Thank you so much for taking the time to rate us!
by A verified traveler
Posted 4 Dec 2024
This hotel is very convenient. The main strip with all the restaurants and beach is in a walkable distance. I cannot remember the front desk guy name who checked me in but he was amazing. He was super welcoming and helpful my whole stay. The only negative thing is I feel like the pictures I seen when booking my stay made the hotel room look a bit more spacious and up to date. But in person it’s just regular . But if you don’t plan on being in the hotel often while on your trip I would say this could be a go to something decent enough to lay your head and shower. But if you plan on being in your room more than being out maybe choose a different option. Over all it was a decent stay.
Comment from Hotel Management
6 Dec 2024 by Front Desk Aqua, Hotel Management
Hello, Thank you so much for your feedback. we will take your comment into consideration and make the necessary improvements.
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
6 Dec 2024 by Front desk , Hotel Management
Hello, We are very sorry our hotel did not meet your expectations. Our goal is to always strive to give our customers the best service possible.
by A verified traveler
Posted 22 Nov 2024
It is a clean no frills hotel. Good price for a block walk to Ocean Blvd. The location was excellent!
Comment from Hotel Management
22 Nov 2024 by Front Desk, Hotel Management
Thank you for your kind feedback! We're glad you enjoyed the excellent location and found our property clean and reasonably priced. We hope to welcome you back for another great stay.
by A verified traveler
Posted 20 Nov 2024
Rooms are spacious like an renovated apartment. There was no control for a/c so was unable to adjust temperature. Minimal amenities but clean. Would not advise driving unless you are ok with public parking down the street.
Comment from Hotel Management
21 Nov 2024 by Front Desk, Hotel Management
Thank you for sharing your feedback! We're glad you appreciated the spaciousness of the rooms and their cleanliness. We apologize for the inconvenience with the A/C control and will look into improving this aspect for future stays. Your insights are valuable, and we hope to welcome you again soon!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by FD, Hotel Management
Thank you very much for your feedback.
by A verified traveler
Posted 18 Nov 2024
We booked this property based on location and its 8.2/10 rating. The property is very outdated. The windows all have screws in them to prevent opening, and the room temperature is only controlled by the front desk. The service was nice, and the property feels safe, as you require a key card to access the front door after hours.
Comment from Hotel Management
20 Nov 2024 by FD, Hotel Management
Thank you very much for your feedback. We're glad to hear you appreciated our service and the property's security. We hope to have the pleasure of welcoming you again in the future.
by A verified traveler
Posted 18 Nov 2024
Emanuel the front desk was amazing and very helpful.
Comment from Hotel Management
18 Nov 2024 by Front Desk Aqua Hotel., Hotel Management
Thank you so much for your kind words! We're thrilled to hear that Emanuel provided you with amazing and helpful service. We hope to welcome you back soon!
