Ratings based on 248 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by GM, Hotel Management
Dear Brian, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate you choosing us and hope to host you again. Best, Jessica Francos, GM
by A verified traveler
Posted 25 Nov 2024
The decor and city view was beautifully. Friendly staff who were eager to assist. Special thanks to Shavon for finding my packages in time for my night out.
Comment from Hotel Management
26 Nov 2024 by GM, Hotel Management
Dear Margo, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff; I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Jessica Francos, GM
by A verified traveler from Panama
Posted 24 Nov 2024
It was perfect location for meettings. Wework rooms close by
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Dear ivonne, Thank you for your kind comments. I am thrilled that our convenient location was perfect for your business needs. The best compliment is a return stay. We appreciate your patronage and look forward to seeing you again soon. Best, Jessica Francos, GM
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Dear Allen, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Jessica Francos, GM
by A verified traveler
Posted 18 Nov 2024
The location is perfect , very easy to move around, the store and the restaurant are very close, the hotel is very quiet, amazing, I’m excited to back
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Naylove, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Jessica Francos, GM
by A verified traveler
Posted 15 Nov 2024
Property and guest was great
Comment from Hotel Management
16 Nov 2024 by GM, Hotel Management
Dear Dwayne, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Jessica Francos, GM
by A verified traveler
Posted 8 Nov 2024
Friendly staff, property centrally located to pharmacy, public transportation and restaurants
Comment from Hotel Management
9 Nov 2024 by GM, Hotel Management
Dear Dwayne, It's outstanding you had such a wonderful experience. We care about the satisfaction of our guests and can't wait to see you again soon! Best, Jessica Francos, GM
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by GM, Hotel Management
Dear Myesha, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Jessica Francos, GM
by A verified traveler
Posted 31 Oct 2024
Workers were very professional
Comment from Hotel Management
31 Oct 2024 by GM, Hotel Management
Dear Dwayne, I know I am biased, but I feel we have the finest staff in Miami. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Jessica Francos, GM
by A verified traveler
Posted 29 Oct 2024
had the best experience with them
Comment from Hotel Management
30 Oct 2024 by GM, Hotel Management
Dear Alise, It was our pleasure to host you, and your kind review humbles us. Thank you so much for choosing to spend your time in Brickell at our AC Hotel. We are ready and waiting to welcome you back anytime you return to the area. Best, Jessica Francos, GM
