Ratings based on 218 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 11 Aug 2024
Was my honeymoon first night after my wedding and checking i found out my keys room are not working i stayed 1 hours between my door room and reception to fixed but finally they switched my room to other uncomfortable room
But its fine it could happen no problems
Seconds day i went to the recipient to tell them if they could get me my original room cause it more comfortable the manager Named ANIS he told me you heing waiting for 24h u could wait another's 24h and he talked very bad to me
Thats person has no manners
I went to the pool to relax with my wife and we found that was a a family from libia they being very aggressive cursing and yelling without respecting other family's
3 different people's talked to them please to keep it quit and went talked to them nicely please stop cursing and yelling i have my wife here and its my honeymoon im trying to relax and have fun
They HEAT ME and cursed me
In front of stuff managers security
I had to book other hotel cause its unsecured hotel and unhelpful stuff
Its a shame for a 5 start hotel
I will never come back and i dont recommend this hotel everywhere in the world
Poor service poor security poor stuff poor management
by A verified traveler
Nice hotel
Posted 27 Jun 2024 on HotelsNice stay, i highly recommend this hotel. The pool is amazing, they have 3 different ones with sea water, phosphorus and sweet water. The rooms are comfortable, big dressing room and amazing bathroom with a big tub. They gave us welcome cold drink, pineapple juice and we found fruits in the suites as well.
Meriem hajri
by A verified traveler
Posted 9 Jan 2024 on Hotels
by A verified traveler
Posted 25 Oct 2023 on Hotels
by A verified traveler
Posted 13 Sep 2023
Good
by A verified traveler
Posted 28 Jul 2023
Perfect
by A verified traveler
Posted 24 Jul 2023
by A verified traveler
Posted 30 Oct 2022
It may be the nicest Djerba has to offer. A large and very likely formerly grand but currently shabby. I assume cost control is a priority so the air conditioning is limited to not go below a certain level. It was so hot in the room, I did not sleep for 3 nights. Took 4 service calls, which were unresponsive and finally the manager, who had it turned down 1 single degree.
Food was not good. I ordered in perfect French and still has to send it back twice due to not being well-done as ordered
by A verified traveler
Posted 3 Aug 2022 on Travelocity
Great place and great customer service, I strongly recommend
