Ratings based on 12 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2024
Quiet bungalows on the hill
Little bit of a hike to get to the bungalows, which can be trying after a day hiking in the jungle. But the views are great staff is amazing and the bungalows are nice. Breakfast Is delivered every day and it’s kind of necessary because it’s quite a walk to your car. Would stay here again
Comment from Hotel Management
20 Jun 2024 by PCR Team, Hotel Management
Alii Shannon,Thank you for your thoughtful review! We're delighted to hear that you enjoyed the peaceful atmosphere, daily breakfast, and the hospitality of our staff. We value your feedback regarding the distance to the bungalows and want to let you know that we offer pick-up and drop-off service upon request to make your stay even more comfortable.We look forward to welcoming you back soon!
by A verified traveler
Posted 21 Apr 2024
The people there is very nice and kind
Comment from Hotel Management
22 Apr 2024 by PCR Team, Hotel Management
Thank you so much for your review Olguita :)
by A verified traveler
Posted 21 Mar 2024
Overall, would say this place is one of the top stays in Palau. It’s a unique boutique hotel with cute individual bungalows that have spectacular views of the ocean and jungle. Super comfy beds, have great AC and good free breakfast. The staff is also amazing (Anne and Zaldy were awesome).
Only downside is that it’s not walkable to anything and the hotel charges for all van rides. On top of that there (currently) isnt a restaurant on site so nothing to really do at the hotel itself. They do have super cute dogs on site though :)
Overall would definitely recommend over the competition.
Comment from Hotel Management
22 Mar 2024 by PCR Team, Hotel Management
Hi Will,Thank you for sharing your detailed feedback with us! We're thrilled to hear that you found Palau Carolines Resort to be one of the top stays in Palau, with its unique boutique charm and spectacular views. We're glad you enjoyed the comfy beds, great AC, and delicious free breakfast. It's wonderful to hear that our staff, especially Anne and Zaldy, contributed to making your stay enjoyable.We appreciate your constructive criticism regarding the transportation and on-site amenities. We're constantly striving to improve, and your insights help us in that endeavor. As for the lack of a restaurant on-site, we're actively exploring options to enhance our guests' experience.We're delighted that you enjoyed the company of our adorable dogs! Thank you for recommending us over the competition. We hope to have the pleasure of hosting you again in the future, and we'll work hard to make your next stay even more memorable.
by A verified traveler
Posted 30 Mar 2022 on Hotels
Comment from Hotel Management
1 Apr 2022 by Kring, Hotel Management
Mesulang for a generous rate, Danielle & Connan! Our team is delighted to know that you enjoyed your stay with us. You guys are wonderful! We look forward to seeing you again with your families some time soon :)
To more dive adventures,
by A verified traveler
Posted 12 Oct 2019 on Hotels
Comment from Hotel Management
12 Oct 2019 by Robert, Hotel Management
Hello Sir/Ma'am, I hope all is well on your end! On behalf of the staff and management team, I would like to thank you for choosing to stay at Palau Carolines Resorts and also thank you for your 10 out of 10. I'm looking forward to serving you again in the future. Have a good day and God bBless! Thanks, looking forward to serving you again. -Robert
by A verified traveler
Posted 20 Sep 2019
Comment from Hotel Management
7 Oct 2019 by Robert P., Hotel Management
Dear Sir/Ma'am,
Alii and good day from Palau!
Thank you very much for staying with us at Palau Carolines Resort. We are really appreciate your 5 out of 5 ratings.
Thank you again and have a good day!
-Robert
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
14 Oct 2024 by PCR Team, Hotel Management
Hi Mika,We’re truly sorry to hear about your experience, and we appreciate your feedback. Your review of 1 out of 5 is concerning to us, as we strive to provide the best service possible. We would greatly appreciate it if you could share more details about where we fell short, so we can learn and improve for the future.Thank you for helping us better serve our guests.
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 31 Aug 2023 on Hotels
Carolines Resort is incredible! Beautiful view from all the bungalows and the service is very good as well.
Comment from Hotel Management
8 Sep 2023 by Carolines Resort Team, Hotel Management
Sulang Ditte :) Please visit again!
by A verified traveler
Posted 26 Aug 2023
山の上にあり、眺めが最高で周りは山なので色とりどりの植物が楽しめました。朝食も朝部屋まで宅配してくれたりと、部屋をベースにくつろげたところが良かったです。トイレにウォッシュレットが付いているのも良かったです。
Comment from Hotel Management
8 Sep 2023 by Carolines Resort Team, Hotel Management
Thank you so much for your review Hirotaka. We are so happy to hear you enjoyed your stay!
