Ratings based on 15 Verified Reviews
2.0 Room cleanliness
2.4 Service & staff
2.0 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2023
Do not book this property. I booked two houses and they are both disgusting! There’s even no staff to help you. All the photos they have in their profile is very misleading.
by A verified traveler
Posted 14 May 2023 on Hotels
by A verified traveler from Surrey
Posted 24 Apr 2023
by A verified traveler
Posted 28 Mar 2023
good enough
by A verified traveler
Posted 23 Oct 2022 on Hotels
by A verified traveler
Posted 18 Apr 2022 on Hotels
by A verified traveler
Posted 1 Apr 2022 on Hotels
by A verified traveler
Posted 22 Feb 2022
I like the part where the place is quiet. But overall, I am disappointed because it says there's a Wifi which is not working at the time we stayed there. You need to pay more if you want to use their swimming pool but it says in the ads there is access to the main pool which is not operating when we get there. There are a lot of insects and the mattress is not fitted to the bed frame they added extra foam to look like the mattress is whole.
Comment from Hotel Management
23 Feb 2022 by Expedia Social Manager, Hotel Management
Good Day maam! Our wifi at the time being is under maintenance, since Mexico is a new flourishing city it is our beyond our control if our internet provider conducts maintenance. Also, it is stated in the booking that the swimming pool can be used for an ADDITIONAL FEE, You just paid for Php 600 pesos but you were expecting for a 5 star hotel? Please give us a break, we are just a small business trying to survive in this hard time.
by A verified traveler from Pasig
Posted 1 Aug 2020
Bug infested, no shower, juat a knee high faucet, I had to ask for a pail & dipper, no hot water, no towels, no toiletries.AC's cold air in the br couldn't reach the living rm downstsirs
by A verified traveler
Posted 22 Feb 2020
I like the place. So relaxing and had a good quality time with family. Though d resort is not yet open but the serenity of the place makes me relax all the time of our stay. Good place for those who wants to escape the busy life in the city.
