Ratings based on 2,227 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The views from the rooftop were stunning especially during sunrise.
by A verified traveler
Posted 20 Nov 2024
Excellent service, amenities and staff.
Comment from Hotel Management
20 Nov 2024 by Luis González, Zócalo Central´s General Manager, Hotel Management
Dear SanjivWe are very pleased to know that you enjoyed your stay at Zócalo Central as well as our location and our service. We hope to welcome you back soon to make you feel at home. Best regards!
by A verified traveler from Hallsville
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Luis González, Gerente General Zócalo Central, Hotel Management
Estimada Beatriz¡Muchas gracias por tu calificación! Nos alegra mucho saber que disfrutaste tu estancia.Esperamos verte nuevamente pronto en Zócalo CentralGracias por elegirnos.
by A verified traveler
Posted 19 Nov 2024
We loved our stay at Hotel Zocola Centro. The staff were welcoming and friendly, especially Raul and Antonio. Our first time in Mexico and this hotel was our first stop and we returned 3 weeks later for our journey home to Australia. Make sure you treat yourself to the rooftop dinner, it is out of this world. Super comfy beds is also a big plus.
Comment from Hotel Management
20 Nov 2024 by Luis González, Zócalo Central´s General Manager, Hotel Management
Dear KylieThank you very much for your excellent rating and for sharing your experience! We are very happy to know that you enjoyed the attention of the staff, as well as the restaurant.We are proud to know that the view, the location and our team made your stay even more pleasant.We will be delighted to welcome you again on your next visit.Greetings!
by A verified traveler from Los Angeles
Posted 19 Nov 2024
Great customer service
Comment from Hotel Management
20 Nov 2024 by Luis González, Zócalo Central´s General Manager, Hotel Management
Dear NoemiThank you so much for your comment! We are so glad to hear that you enjoyed your visit to Zócalo Central.We are proud to have a friendly and attentive team, and we will be sure to share your kind words, we look forward to welcoming you back soon.Thank you for choosing us.
by A verified traveler
Posted 19 Nov 2024
I just love this property. The people that work there too they make you feel very welcome. The rooms are clean. The restaurant upstairs is beautiful overall everything’s
Comment from Hotel Management
20 Nov 2024 by Luis González, Zócalo Central´s General Manager, Hotel Management
Dear RoxanaWe are delighted to receive your wonderful comment. Knowing that you had a great experience and that our staff contributed significantly to your satisfaction motivates us to continue to strive every day.We are glad that you are leaving with a happy heart and wanting to return soon. It is a true honor for us to receive these words of gratitude.We hope to have the pleasure of welcoming you again very soon.Thank you for choosing us and for your kind comment.
by A verified traveler
Posted 18 Nov 2024
I enjoyed everything.
Comment from Hotel Management
20 Nov 2024 by Luis González, Zócalo Central´s General Manager, Hotel Management
Dear ClaraHow wonderful to know that your experience at our hotel was so positive.We are very happy that you enjoyed our excellent service and the kindness of our team.We look forward to welcoming you back to offer you another wonderful experience with us. Thank you for your comments and for your rating!See you soon!
by A verified traveler
Posted 17 Nov 2024
The rooftop restaurant is fab. The lobby is designed for comfortable, cozy chats as one waits for room. LOCATION is outstanding. They have lots of unique products to sell. I will create more space in my suitcase for me next trip!!
Comment from Hotel Management
20 Nov 2024 by Luis González, Zócalo Central´s General Manager, Hotel Management
Dear MarieThank you very much for your comment and for rating your stay so positively! We are glad to know that you found the hotel nice and centrally located.It is good to know that your stay was excellent and that you enjoyed your rest. We hope to have the pleasure of welcoming you again and offering you an even better experience.Thank you for choosing us and for your valuable comments!
by A verified traveler
Posted 17 Nov 2024
The staff is so nice and kind, there wasn’t a moment where I didn’t feel a good vibe with them. Restaurant is top of the line and the view is unbeatable. I would recommend it 100 percent.
Comment from Hotel Management
20 Nov 2024 by Luis González, Zócalo Central´s General Manager, Hotel Management
Dear JoseThank you very much for your comment! We are glad to know that you enjoyed your stay at Zócalo Central and the service at Balcon del Zócalo restaurant. We strive to offer a comfortable and delicious experience, and your words are a great incentive to continue improving.We hope to see you soon!
by A verified traveler
Posted 16 Nov 2024
Very nice place to stay
Comment from Hotel Management
19 Nov 2024 by Luis González, Zócalo Central´s General Manager, Hotel Management
Dear JannetWe are pleased to hear that you felt at ease with our service.We hope you will return soon to continue enjoying. Best regards
