Ratings based on 345 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cerritos
Posted 14 Nov 2024
Expedia should remove from the hotel list. It was not a hotel . No amenities provided . I called for help to take my Luggage down no one was there in the morning. Breakfast was listed but not available
by A verified traveler
Posted 9 Nov 2024
Excelente service
Comment from Hotel Management
11 Nov 2024 by UTOPIC Campos Elíseos by ULIV , Hotel Management
We're delighted that you had a fantastic experience with us. It was our pleasure to host you!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
11 Nov 2024 by UTOPIC Campos Elíseos by ULIV , Hotel Management
Hello,Would you mind sharing with us which could we have done better to provide a 10/10 experience?
by A verified traveler
Posted 6 Nov 2024
Excellent location and attentive staff. Across from Chapultepec Park and near great dinning options.
Comment from Hotel Management
11 Nov 2024 by UTOPIC Campos Elíseos by ULIV , Hotel Management
Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the location and found everything to your liking. It’s great to know that our team was able to assist you. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 6 Nov 2024
Gorgeous property in an excellent location across from Chapultepec Park. The staff was attentive at all times. Highly recommend.
Comment from Hotel Management
11 Nov 2024 by UTOPIC Campos Elíseos by ULIV , Hotel Management
Thank you for your kind review! We’re delighted to hear you had a great stay and that our staff was able to assist you so smoothly. We’d love to welcome you back anytime!
by A verified traveler
Posted 29 Oct 2024
Nice and safe location.
Didn't like the continental breakfast.
Not enough food on weekend.
Comment from Hotel Management
1 Nov 2024 by UTOPIC Campos Elíseos by ULIV , Hotel Management
Thank you for your feedback! We're glad you enjoyed the location. We apologize that the breakfast did not meet your expectations. We offer a light breakfast option to ensure our guests start their day healthily. We appreciate your input and will take it into consideration for improvement. We hope to see you again!
by A verified traveler
Posted 25 Oct 2024
Beautiful, recently remodeled villa in a lovely, walkable neighborhood. Attentive and friendly staff!
Comment from Hotel Management
31 Oct 2024 by UTOPIC Campos Elíseos by ULIV , Hotel Management
Thank you for your kind words about our staff! We’re glad you enjoyed your stay. We hope to welcome you back soon!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
31 Oct 2024 by UTOPIC Campos Elíseos by ULIV , Hotel Management
We're so happy to hear that you had a great stay. Thank you for sharing your experience!
by A verified traveler from paris
Posted 19 Oct 2024
Rey good
Comment from Hotel Management
31 Oct 2024 by UTOPIC Campos Elíseos by ULIV , Hotel Management
We're thrilled to hear that you had a wonderful time. Thank you for your kind words!
by A verified traveler
Posted 17 Oct 2024
My only suggestion is to change or add a curtain that blocks the view into the room.
Comment from Hotel Management
1 Nov 2024 by UTOPIC Campos Elíseos by ULIV , Hotel Management
Thank you for your suggestion! We appreciate your feedback about adding a curtain for more privacy. We're always looking to enhance our guests' experience, and we’ll definitely consider your idea. We hope to have the opportunity to welcome you back in the future.
