Ratings based on 514 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Average
by A verified traveler
Posted 12 Nov 2024
Good
by A verified traveler from Austin
Posted 9 Nov 2024
Our room had stains on the walls, sheets, A/C unit, and headboard. There was also one particular staff member that sleeps in the lobby who was pretty rude to our party. When we asked to have the room changed because of the cleanliness, we were told none were available and we were welcome to leave and get a refund. Come to find out there were 2 empty rooms in better condition that we were not offered.
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 25 Oct 2024
Muy cobeniente y sercano al parque de chapultepec y al angel
by A verified traveler
Posted 21 Oct 2024
Great place to stay, near everything you need, really safe. Great staff
by A verified traveler
Posted 16 Oct 2024 on Hotels
by A verified traveler
Posted 12 Oct 2024
Me pareció muy bien y limpio lo recomiendo
by A verified traveler
Posted 8 Oct 2024 on Hotels
by A verified traveler
Posted 24 Sep 2024 on Hotels
Very noisy in the night by the restaurants and cars passing by. The bathroom was full of mold and dirty in areas like behind the door all dirt was accumulated. The elevator doesn't work. The staff not friendly at all. Good location though.
