Ratings based on 172 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2023
by A verified traveler
Posted 22 May 2023
An hotel that looks nothing like the photos.
The hotel is not at 7minutes distance from the airport, with trafic 40 min, fluid 25 we did both.
There is no check in or check out counter, there was only a security gardian who gave us the key at the entrance.
The bed was not a mattress at all and it was dirty like they just made the bed and didn't change to wash them. A sofa with white powder, and I don’t thing it was baking soda to clean it up. The floor was stained with old blood. The curtains didn’t work to close them at night and the bathroom didn't had towels at all.
We stayed here as emergency to spend the night because our flight was canceled after 12 hrs delayed du to volcano activity and we booked at 23hrs. We spend the night my boyfriend and I with all our clothes on because the bed was dirty. We “checked out” at 7am and even if we had the protection plan no one to answer or help us with a claim.
Save 100$ and go to an other hotel but here. Nothing safe or pleasant here.
Comment from Hotel Management
1 Jun 2023 by Selina, Hotel Management
Hola Heidy, Thank you for your review, we appreciate all comments. We apologize for your inconvenience, it seems like you might of came in at late night or early morning, this is the only time security would give you access. We will review your comments with our team. Thank you for your stay at Selina Mexico City!
by A verified traveler
Best Hostel
Posted 2 Apr 2023 on HotelsThis was one of the best hybrid hotel/hostels I've stayed. Small compact room, but amazing window and open spaces available.
by A verified traveler
Posted 29 Nov 2022 on Orbitz
I love the activities provided by the hostel.
by A verified traveler
Bad service
Posted 29 Nov 2022 on HotelsI asked front desk for a taxi to take me to the airport. The taxi never came.
by A verified traveler
Posted 20 Jul 2022 on Hotels
by A verified traveler
Perfect place
Posted 11 Jul 2022 on HotelsI like to stay in selina
Comment from Hotel Management
14 Jul 2022 by Selina Mexico City , Hotel Management
Thanks to much for your comment! We are so glad you had a nice stay and hope you come back to see us again soon!
by A verified traveler
Posted 8 May 2022
Very nice
by A verified traveler
It's nice, but improve service, mold, and noise!
Posted 26 Mar 2022 on HotelsThe hotel is massive, so if you're looking for a family atmosphere, this isn't the place. The library, movie room, cafe, kitchen, theater, and chilling areas were nice. The beds were very comfortable, and they changed bedding daily. Staff was helpful, but they really don't have enough people working reception, especially during checkin time. As a result, you don't get a full tour when you check in, and they may not even mention the hostel events. The location is a short walk to the Centro Historico or Salto del Agua metro, but really not a lot going on after dark (perhaps sketchy), either for food or entertainment without walking up to Regina or the Zocalo. They have an event room on the ground floor, and as I stayed in a room on the first floor, I could hear and feel the bass into the early hours on Thursday night of my stay, until 2:10am. They have earplugs at the front desk, but light sleepers probably couldn't tolerate this. The bathrooms have black mold on the ceilings which the cleaning staff must ignore or not treat. It's very obvious. Also, they took my blanket once to get washed and it took two days before they had a replacement to offer. I think maybe if they addressed the reception staff issue, the mold, and were more respectful about noise after their own posted midnight quiet hours, I could give it a higher rating. It's good if you want to meet people and maybe do some coworking, (costs extra) but I probably wouldn't pay this much for a dorm bed again.
by A verified traveler
Posted 25 Feb 2022
Neat hotel co-work location in heart of action CDMX w fun community activities and lots going on… good place to meet people from all over world…great wifi, good food and convenient amenities close by… only observations would be that the Selina attracts a younger demo and the place tends to be busy and noisy at times w the activity…not a place for peace and solitude but for more for meeting others, social engagement etc… also rooms are constructed in way that noise travels quite a bit so if you’re light sleeper pack earplugs and melatonin. Cleanliness of hotel could be bumped up a notch but rooms for most part are comfortable and clean-ish. I enjoyed my stay and would return on my own.
