Ratings based on 954 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
When we arrived, the first room they sent us to had not been cleaned and the beds were a mess. On Xmas Eve, came back to the hotel looking forward to a rest but they’re hired out the atrium for an incredibly loud party. Awful music blaring out so loud that it sounded like it was playing in our room 5 floors up. When we, and other hotel guests complained, we were just told it finished at 2 (although it was so loud they had to repeat that a couple of times before I heard). Therefore, couldn’t rest until music stopped just before 2. Hotel has definitely seen better days. Some areas are well maintained but if you’re 6ft like me, you’ll spot areas that haven’t been dusted for years. Breakfast buffet was great though and staff there were good. Plus the hotel wasn’t too pricey and the pedestrian bridge to Perisur shopping mall is very useful.
Comment from Hotel Management
2 Jan 2025 by Javier Razo, Hotel Management
Dear Joseph,We deeply appreciate your preference and let us know about your stay experience.We are sad to read about your discomfort due the Christmas celebration in our lobby, therefore please receive our sincere apologies.We sent you our best wishes for 2025 and hopefully despite above mentioned, we can have more opportunities to host you in the future
by A verified traveler
Posted 28 Dec 2024
Front desk personnel have excellent rapport with people, the Bell boy Capitain was awesome. The restaurant has good selection of food but the quality can be improved a bit. Good for a quick bite or if you come in hungry and in a rush. Rooms are clean and have the essential to rest comfortably and more. I will recommend it! Kudos!
Comment from Hotel Management
30 Dec 2024 by Javier Razo, Hotel Management
Dear Marco,We thank you for staying with us and send your kind comments regarding your experience.Hope to host you again for next timesBest wishes
by A verified traveler
Posted 26 Dec 2024
It was in the perfect location and the staff was super friendly!
Comment from Hotel Management
27 Dec 2024 by Javier Razo, Hotel Management
Apreciada María,Agradecemos que te hayas hospedado en Radisson Paraíso Perisur. Tus comentarios son muy valiosos.Esperamos recibirte pronto, saludos cordiales!
by A verified traveler
Posted 21 Dec 2024
Me encanta la ubicación.
Comment from Hotel Management
21 Dec 2024 by Javier Razo, Hotel Management
Estimada Elizabeth,Gracias por haberte alojado con nosotros y tu amable reseña.Felices fiestas, saludos.
by A verified traveler
Posted 16 Dec 2024
Muy cómodas instalaciones
Comment from Hotel Management
16 Dec 2024 by Javier Razo, Hotel Management
Estimado Johaan,Agradecemos tu preferencia y deseamos recibirte para siguientes ocasiones.Saludos cordiales
by A verified traveler
Posted 6 Dec 2024
Muy buenas instalaciones, amabilidad del personal y muy cerca de Perisur
Comment from Hotel Management
7 Dec 2024 by Javier Razo, Hotel Management
Estimado Ricardo,Gracias por su preferencia y hacernos saber sobre su experiencia de hospedaje.Lo esperamos pronto, saludos cordiales.
by A verified traveler
Posted 26 Nov 2024
Everything it's good.
Comment from Hotel Management
26 Nov 2024 by Javier Razo, Hotel Management
Estimado Jesus,Muchas gracias por alojarte en Radisson Paraiso Perisur.También por tu resumen de estancia, esperamos recibirte pronto en siguientes ocasiones.Saludos.
by A verified traveler
Posted 24 Nov 2024
Staff was not helpful. You always had to ask for things they were supposed to offer. Front desk people were always on the phone on personal calls (I speak Spanish). Golden years for this hotel were in the 80’s. Facilities 7/10 but service was 3/10
Comment from Hotel Management
25 Nov 2024 by Javier Razo, Hotel Management
Dear Ernesto,We thank you for staying with us, and regret to read about your experience which was not satisfactory. We will be working on these issues.Cordially
by A verified traveler
Posted 23 Nov 2024
Nice stay!
Super comfortable bed.
Staff friendly and efficient!
Comment from Hotel Management
25 Nov 2024 by Javier Razo, Hotel Management
Dear Loretta,We deeply appreciate your preference and review.Sincerely
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Javier Razo, Hotel Management
Querido Fernando,Muchas gracias por tu estancia y dejarnos tu calificación.Excelente día y nuestros mejores deseos.
