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LaiLa Hotel CDMX

4.0 star property

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Photo gallery for LaiLa Hotel CDMX

Reception
Front of property - evening/night
Breakfast, lunch, dinner served; Mexican cuisine
Daily buffet breakfast (MXN 245 per person)
Lobby sitting area
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed

Living area

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Auditorio Nacional - 4 min drive - 3.0 km
  • Zócalo - 6 min drive - 5.3 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Tacos la Salsa - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Don Asado - ‬2 min walk

About this property

LaiLa Hotel CDMX

Upscale hotel near Paseo de la Reforma
Located close to Diana the Huntress Fountain and Angel of Independence Monument, LaiLa Hotel CDMX provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), a ballroom, and 6 meeting rooms
  • Wedding services, an elevator, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 167 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • LCD TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Languages

English, Spanish

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Exterior

Fiesta Americana Reforma

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  • Free WiFi
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  • Air conditioning
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P7,576 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Is LaiLa Hotel CDMX pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at LaiLa Hotel CDMX?

Self parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at LaiLa Hotel CDMX?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at LaiLa Hotel CDMX?

Check-out is at 1 PM.

Does LaiLa Hotel CDMX provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–10:30 PM on request. A fee of MXN 850.00 per vehicle applies.

Where is LaiLa Hotel CDMX located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Angel of Independence Monument and Chapultepec Park are also within 15 minutes. Sevilla Station is 8 minutes by foot and Chapultepec Station is 15 minutes.

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LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 883 out of 1325 reviews
Rating 8 - Good. 283 out of 1325 reviews
Rating 6 - Okay. 78 out of 1325 reviews
Rating 4 - Poor. 34 out of 1325 reviews
Rating 2 - Terrible. 47 out of 1325 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Liked: Cleanliness, property conditions & facilities
I was there for a couple of nights and the location is perfect
Stayed 2 nights in May 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Liked the location of the hotel, restaurants within walking,staff very friendly and helpful, definitely will come back.
Stayed 5 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Location is great with many restaurantes nearby and some of the main attractions. The staff at the hotel are truly amazing, with a big shout out to Luis and Gerardo
Stayed 3 nights in May 2025

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing and Staff was the best very helpful and friendly!
Stayed 4 nights in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice to stay there. Thank you
Stayed 1 night in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location - walking distance to everything.
Stayed 2 nights in Mar 2025

4/10 Poor

ergin

Disliked: Cleanliness, amenities, property conditions & facilities
Quite an average hotel. The staff is friendly but the standards are way above a city center business oriented hotel.
Stayed 12 nights in May 2025

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a great location
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 4 nights in Jun 2025

10/10 Excellent

Toribio Ayala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 6 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, safe, great location, staff was amazing! I would stay at the Laila Hotel again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Salvador Neme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Selene

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect a great location to get to many places walking distance and safely.
Stayed 7 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we were looking for
Stayed 1 night in Mar 2025

10/10 Excellent

Osnil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were nice.
Stayed 5 nights in Feb 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The cleaness of this hotel is what I like most
Stayed 4 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Location and cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way
Stayed 5 nights in Apr 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, although more run down than in the pictures. Good locations.
Stayed 2 nights in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Good price
Stayed 1 night in Feb 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to get to from the airport. Staff was friendly and helpful. Lots of restaurants and some food markets in a walkable distance. Nice home base for a stay in Mexico City. The rooms were more run down than shown in pictures but clean and comfortable.
Stayed 2 nights in Feb 2025

6/10 Okay

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants nearby. Mall in walking distance
Stayed 4 nights in Jan 2025

10/10 Excellent

Myriam

Liked: Staff & service, property conditions & facilities
Excellent breakfast. Beautiful swimming. Greatly recommended. Will come back
Stayed 5 nights in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Great business hotel. Clean and comfortable room. Shower needs a small renovation. Good breakfast.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did amazing
Stayed 5 nights in Feb 2025