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LaiLa Hotel CDMX

4.0 star property
Beaux Arts Mexico City hotel in Reforma with a 24-hour fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for LaiLa Hotel CDMX

Reception
Front of property - evening/night
View from room
Breakfast, lunch, dinner served; Mexican cuisine
Shower, designer toiletries, hair dryer, towels
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is P 4,819
Price available on 11/10/2024

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Living area

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity
Galeria Plaza Reforma
Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (2362)
The price is P6,216
P7,428 total
includes taxes & fees
Nov 30 - Dec 1
Galeria Plaza Reforma

About the neighborhood

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 3 min walk
  • Angel of Independence Monument - 7 min walk
  • Chapultepec Park - 13 min walk
  • Auditorio Nacional - 6 min drive
  • Zócalo - 7 min drive

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Tacos la Salsa - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Don Asado - ‬2 min walk

About this property

LaiLa Hotel CDMX

Upscale hotel near Paseo de la Reforma
Located close to Diana the Huntress Fountain and Angel of Independence Monument, LaiLa Hotel CDMX provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), coworking spaces, and an elevator
  • A 24-hour front desk, bicycle tour information, and wedding services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 167 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • LCD TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Is LaiLa Hotel CDMX pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at LaiLa Hotel CDMX?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at LaiLa Hotel CDMX on Nov 10, 2024 start from P 4,819.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at LaiLa Hotel CDMX?

Self parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at LaiLa Hotel CDMX?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at LaiLa Hotel CDMX?

Check-out is at 1 PM.

Does LaiLa Hotel CDMX provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–10:30 PM on request. A fee of MXN 850.00 per vehicle applies.

Where is LaiLa Hotel CDMX located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Angel of Independence Monument and Chapultepec Park are also within 15 minutes. Sevilla Station is 8 minutes by foot and Chapultepec Station is 15 minutes.

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1015 reviews" "
Rating 8 - Good. 226 out of 1015 reviews" "
Rating 6 - Okay. 55 out of 1015 reviews" "
Rating 4 - Poor. 24 out of 1015 reviews" "
Rating 2 - Terrible. 36 out of 1015 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Adriana

Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, but the city noise is very discouraging, 3 nights great, 2 nights impossible to sleep
Stayed 4 nights in Oct 2024

8/10 Good

jose

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good location. Noisy area. Great food nearby. Acceptable rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

DAVID, BALDWIN PARK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ivonne the maid did an EXCELLENT Job!!! Made sure we had all necessities met. They should’ve tried harder for Early check in
Stayed 10 nights in Oct 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Eddy

Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, friendly staff and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Juan

Disliked: Staff & service, amenities, property conditions & facilities
Not a good hotel
Stayed 4 nights in Oct 2024

6/10 Okay

Oliver

Traveled with family and small children
Disliked: Staff & service
Average. Nothing special.
Stayed 3 nights in Sep 2024

8/10 Good

Akinlana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff who are professional and polite. Very accommodating. Will return
Stayed 3 nights in Sep 2024

6/10 Okay

Daniela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Todo estuvo bien a excepcion de que el piso donde estaba se quedo sin aire acondicionado
Stayed 1 night in Sep 2024

6/10 Okay

Enrique

Business traveler
Liked: Cleanliness, staff & service, amenities
Excelente ubicacion, pero el hotel ya requiere algo de mantenimiento.
Stayed 2 nights in Sep 2024

2/10 Terrible

Joshua

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Terrible el llegar al hotel y pasar 3 dias sin aire acondicionado y el baño olia mal a causa de eso.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Sep 2024

10/10 Excellent

Jimmy

Stayed 8 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

6/10 Okay

Juan Carlos

Stayed 1 night in Sep 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta situado en un muy buen lugar a unos pasos de la avenida Reforma, si quieres ruido esta cerca si quieres calma también tienes la opción, la calle esta llena de restaurantes desde tacos hasta mariscos mucha variedad, el hotel también tiene buena comida y un buen desayuno
Stayed 3 nights in Sep 2024

10/10 Excellent

Missael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No words
Stayed 3 nights in Sep 2024

10/10 Excellent

Walter, houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Adlih M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at Laila hotel, it is a safe location. There's many restaurants close to the hotel. The service at the hotel was great. Our room was perfect everyday. The concierge and the bellboys were great. We have coffee one morning at the hotel restaurant and the service was great. We will definitely be back to this hotel. We love it.
Stayed 5 nights in Sep 2024

8/10 Good

Brisna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and helpful, and their trustworthy taxis are ideal when traveling in an unfamiliar area. the angel of independence and the malls are within walking distance.
Stayed 5 nights in Sep 2024

2/10 Terrible

Rafaela

Traveled with family
Disliked: Cleanliness, amenities
The bedding linen had hairs and the desk had glass water marks everywhere. Room didn’t look or smell clean. One room smelled like old basement combined with smoking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marco

Traveled with group
Liked: Cleanliness, property conditions & facilities
Everything was wonderful really enjoyed staying here close to many restaurants and landmarks. The only problem I had was the driver they had arranged to take me to the airport the hotel told me I would be charged a certain amount and the driver charged me $45 pesos extra. But that wasn’t the worst when I paid him he short changed me by another $100 pesos. Seems like he was trying to get any money out of me that he could. So just be careful. I know it’s not the hotels fault I’m not blaming them but the taxi, Uber, driver they hire is definitely hurting there good reputation.
Stayed 4 nights in Sep 2024