Ratings based on 2,223 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
We were given a really noisy and extremely hot room. The sun was hitting directly all day on our window. But when we asked for a room change and specifically asked for a room at the back of the building, we were very very pleased with it. Though the rooms do not have a frigo or a coffe maker who can beat that price in one of the best areas of CDMX!!!!
Comment from Hotel Management
20 Nov 2024 by ., Hotel Management
Gracias
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Everything is nice
Comment from Hotel Management
5 Nov 2024 by ., Hotel Management
Gracias
5 out of 5
by A verified traveler from Lindsborg

Posted 5 Nov 2024
Good location at a great price. Nice big rooms in good condition.
Comment from Hotel Management
5 Nov 2024 by ., Hotel Management
Gracias
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Awesome hotel
Comment from Hotel Management
4 Nov 2024 by ., Hotel Management
Gracias
4 out of 5
by A verified traveler from Hemet

Posted 2 Nov 2024
All good just the towels a bit out of shape but clean
Comment from Hotel Management
2 Nov 2024 by ., Hotel Management
Gracias
2 out of 5
by A verified traveler from Santo Domingo Este

Posted 1 Nov 2024
Fan didn’t work
Comment from Hotel Management
1 Nov 2024 by ., Hotel Management
Gracias
3 out of 5
by A verified traveler

Posted 1 Nov 2024
Our two biggest complaints were the bed was SOO hard, but after a day of exploring I guess you don’t notice as much. The other was the bathroom, especially the shower, was pretty gross. Like you could tell it was in need of a GOOD cleaning. It did seem they were in the process of remodeling some rooms, so maybe we just had one that had not been remodeled. Otherwise, our stay was great.
Comment from Hotel Management
1 Nov 2024 by ., Hotel Management
Gracias
1 out of 5
by A verified traveler

Posted 30 Oct 2024
Seemed nice…until we discovered the bedbugs.
Comment from Hotel Management
31 Oct 2024 by ., Hotel Management
Gracias
5 out of 5
by A verified traveler from Montreal

Posted 30 Oct 2024
Service was great and the location very convenient. We were very close to downtown, and a short walk away from main avenues that had everything we needed. It was very quiet at night too. Had a great time!
Comment from Hotel Management
30 Oct 2024 by ., Hotel Management
Gracias
3 out of 5
by A verified traveler

Posted 26 Oct 2024
Staff were friendly. Place was clean, so clean they came in to clean even when you requested them not to.
Comment from Hotel Management
26 Oct 2024 by ., Hotel Management
Gracias