Ratings based on 959 Verified Reviews

3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from las vegas

Posted 15 Nov 2024
Is very close to everything i feel safe but this time in particular was terrible because it was in the middle of remodeling and no one bothered to tell or post it on the website. I Brought my son in law who had surgery on his knee and surprised us with the elevator not working he had to go 2 floors up and down and me 6 floors was a terrible experience I asked for a wheelchair to help him to move around but didn’t get it at all
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
4 out of 5
by A verified traveler from laredo

Posted 11 Nov 2024
nice location
4 out of 5
by A verified traveler

Posted 29 Oct 2024
It was great! But during our stay the elevator was going through maintanence due to renovations. Other than that it was awesome. Great restaurants around the area and the staff was very helpful and kind.
3 out of 5
by A verified traveler

Posted 9 Oct 2024
elevator under construction
1 out of 5
by A verified traveler

Posted 7 Oct 2024
The hotel is in renovation I have a handicap person with me no elevator working my staying was canceled and now want help me from Expedia I was at 11 PM in Mexico trying to find a new hotel
3 out of 5
by A verified traveler

Posted 3 Oct 2024
Water was cold when we shower. Building is an construction no elevator working.
5 out of 5
by A verified traveler

Posted 18 Sep 2024
Overall good
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2024
5 out of 5
by A verified traveler from Dallas

Posted 26 Jul 2024
We enjoyed the hotel as it was central to all the tourist attractions, dining and shopping.