Ratings based on 988 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Great
Comment from Hotel Management
13 Jan 2025 by Filiberto Diaz , Hotel Management
Juan Carlos muchas gracias por su tiempo y por darnos su calificacion es un gusto que su estadia haya sido excelente.Lo esperamos pronto!
by A verified traveler from Del Valle
Posted 20 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Filiberto Diaz , Hotel Management
Estimado Ivan, gracias por el tiempo que tomo para darnos su calificación me da gusto saber que todo ha ido bien en generalLo esperamos pronto!
by A verified traveler
Posted 2 Dec 2024
Thanks
Comment from Hotel Management
2 Dec 2024 by Filiberto Diaz , Hotel Management
Estimado Eduardo gracias por su calificacion esperamos poder atenderle nuevamente en un futuro no lejano.Mucchas gracias!
by A verified traveler
Posted 2 Dec 2024
Great rooms, huge and comportable beds. Everything was great but sleeping was impossible because next door at the mall were hammer drilling 😤😤😤and the hotel management didn’t know and couldn’t stop the noise. After complaining around mid night they agreed to give us access to another room farer away from the noise source but it was so late that my 2 teenagers stayed in the noisy room.
Comment from Hotel Management
2 Dec 2024 by Filiberto Diaz , Hotel Management
Dear Holly, thank you for your feedback we alrready are reviewing with thw mall about the situation of construcción and im really sorry about it. Of couse we will love to have you here again on a not distant future.
by A verified traveler
Posted 5 Nov 2024
Ty
Comment from Hotel Management
13 Nov 2024 by Filiberto Diaz , Hotel Management
Estimado Dieg, nos encantaria mejroar para usted, si hay algo que podamos hacer para sus futuras experiencias de viaje nos reiteramos a sus ordenes!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Filiberto Diaz , Hotel Management
Estimado Erick gracias por su calificacion, por favor si hay algo mas que podamos hacer por usted nos reiteramos a sus ordenes!
by A verified traveler
Posted 1 Oct 2024
Very good property with excellent location in Santa Fe. Connected to a small mall that has several dinning options, a supermarket, ATMs, coffee shops, etc. Staff was very friendly. In-property food was good. Would recommend.
Comment from Hotel Management
1 Oct 2024 by Filiberto Diaz , Hotel Management
Dear Raul, thank you for share your experience with us, im glad to know that everything was great duing your stay, hope to see you on a not distant future.
by A verified traveler
Posted 10 Sep 2024
Location and surrundings are very important for me
Comment from Hotel Management
12 Sep 2024 by Filiberto Diaz, Hotel Management
Dear Enrique, thank you for your rate, we are lokking forward to see you soon.
by A verified traveler
Posted 3 Sep 2024
The staff was professional and friendly. The location was convenient and safe. House keeping staff was superb.
Comment from Hotel Management
3 Sep 2024 by Filiberto Diaz , Hotel Management
Dear Shantal thank you for your comments, we will let our housekeeper about your stay feedback. please if we can do anithyng else for you dont hesitate to contact us.
by A verified traveler
Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Filiberto Diaz , Hotel Management
Dear Edward, thank you for your rate,we look forward to see you soon.
