Ratings based on 174 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Loved this wonderful boutique hotel and its location! Gracias
by A verified traveler
Posted 29 Dec 2024
Location and staff is great, the property is overpriced and not 4 stars.
Comment from Hotel Management
29 Dec 2024 by Angel Muñoz , Hotel Management
Dear guest, we are glad you enjoyed the service and location of the hotel. We look forward to seeing you soon. We will try to improve the facilities for your greater comfort.Best regards Luca
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Gonzalo Toledo, Hotel Management
Estimado Mauricio,Muchas gracias por otorgarnos una calificación perfecta de 5 sobre 5. Nos llena de alegría saber que tuvo una excelente experiencia en el Hotel Luca. Su satisfacción es nuestra mayor recompensa y esperamos tener el placer de recibirlo nuevamente muy pronto.Saludos cordiales,
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Ivonne Robles, Hotel Management
Tu opinion es muy importante para nosotros Gracias
by A verified traveler
Posted 18 Nov 2024
Nice spot in Roma with great staff, room and breakfast. Didn’t have a luxury feel but was very nice and comfortable. Would stay here again.
Comment from Hotel Management
18 Nov 2024 by Hugo Hidalgo, Hotel Management
Dear guest:Thank you very much for your comments, we really appreciate your choice and we look forward to seeing you again.
by A verified traveler
Posted 15 Nov 2024
Great neighborhood and many dining, cafe and bar options nearby. Very nice staff. Included breakfast served on pretty roof deck. Shower knobs, TV and lamp needed some maintenance.
Comment from Hotel Management
15 Nov 2024 by Ivonne Robles , Hotel Management
Thank you very much for your comment, it is very important for us and we can continue to provide a better service.
by A verified traveler
Posted 13 Nov 2024
The staff was friendly, spoke English and tolerated my poor Spanish. They were responsive to requests and dealt with any issues that arose. It's on a smaller street across from a small park, so traffic is light in the area and it feels safe. It's also close to a ton of restaurants, things to do, etc.
Comment from Hotel Management
13 Nov 2024 by Hugo Hidalgo, Hotel Management
Dear Stephen,We are constantly striving to provide our guests with the best experience in our city. Thank you very much for your feedback.
by A verified traveler
Posted 12 Nov 2024
Overall value was very good. We enjoyed the included breakfast on the rooftop.
Comment from Hotel Management
12 Nov 2024 by Hugo Hidalgo, Hotel Management
Dear Claudia:Thank you very much for your opinion, we hope you visit us again and we will do our best to meet your expectations.
by A verified traveler
Posted 12 Nov 2024
Hotel and staff are welcoming and lovely. area is very walkable with several different cuisines, bars and shops walking distance.
Comment from Hotel Management
12 Nov 2024 by Hugo Hidalgo, Hotel Management
Dear Daniela:Thank you very much for your comments. We believe that a good work environment is reflected in the attention we give our guests. We hope you come back to us.
by A verified traveler from Napa
Posted 11 Nov 2024
The staff was top notch and the area is very cool. Definitely will be back.
Comment from Hotel Management
11 Nov 2024 by Jeffery , Hotel Management
Hello, good morning Mr. Jeffery, it was a pleasure having you with us, and we appreciate your comments and the evaluation you made. We hope to have you with us again.Have a great day.
