Ratings based on 1,085 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Dec 2024
Great
Comment from Hotel Management
10 Dec 2024 by luis, Hotel Management
Thank you very much
4 out of 5
by A verified traveler

Posted 9 Dec 2024
I always enjoy the “feel” of this hotel. So much history. In general, the staff were attentive and helpful. The exception was the bar service. Less than great. Otherwise, another lovely stay at Hotel Geneve.
Comment from Hotel Management
10 Dec 2024 by luis, Hotel Management
Thank you very much for your feedback be sure that actions are taken
5 out of 5
by A verified traveler

Posted 8 Dec 2024
Comment from Hotel Management
10 Dec 2024 by luis, Hotel Management
MUchas Gracias
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Staff is wonderful.
Comment from Hotel Management
10 Dec 2024 by luis, Hotel Management
Thank you very much for your comment
5 out of 5
by A verified traveler

Posted 5 Dec 2024
My stay was great, the staffs were super nice and supportive. They upgraded my room when I told him to do so. The property is located in a very nice and lively neighbourhood and everything is easily accessible. Worth staying here.
Comment from Hotel Management
5 Dec 2024 by luis, Hotel Management
Thank you very much we appreciate your revirew and grade
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Excellent staff and historic property. Easy walk to many first rate restaurants and clubs.
Comment from Hotel Management
4 Dec 2024 by luis, Hotel Management
Thank you very much for your comment and grade
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Comment from Hotel Management
4 Dec 2024 by luis, Hotel Management
Muchas Gracias
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Loved our stay. The hotel is beautiful and the staff is amazing, very professional and helpful.
Comment from Hotel Management
4 Dec 2024 by luis, Hotel Management
Thank you very much for your review and grade
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Excellent
Comment from Hotel Management
2 Dec 2024 by luis, Hotel Management
Thank you very much
5 out of 5
by A verified traveler

Posted 1 Dec 2024
An absolutely excellent 2 day experience. What helped make it so was the the staff! The concierge team and desk were very capable in English, but more importantly gracious and knowledgeable. All the amenities we needed were here or nearby. They helped us book a personal tour with patience and expert advice. Saludos to Daya and Adrian!!
Comment from Hotel Management
2 Dec 2024 by luis, Hotel Management
Thank you very much we appreciate your review