Ratings based on 975 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Great
Comment from Hotel Management
21 Nov 2024 by FAXT, Hotel Management
Good morning Mr. Luis, we appreciate your visit to our facilities. We look forward to your next attendance.Best regards.
by A verified traveler
Posted 16 Nov 2024
Everything was ok
Comment from Hotel Management
16 Nov 2024 by FAXT, Hotel Management
Dear Armando, We appreciate your comments, it has been a pleasure to have you home, we look forward to your return very soon.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Laura Ruíz., Hotel Management
Estimada Srta. Amanda:Fue un placer recibirla en esta su casa, nos complace saber que la estancia fue de su agrado. Esperamos recibirla pronto.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by FAXT, Hotel Management
Buena tarde,Agradecemios su reciente visita.Esperamos con gusto su regreso.Saludos cordiales.
by A verified traveler from Houston
Posted 30 Oct 2024
It was ok but I never felt VIP
Comment from Hotel Management
30 Oct 2024 by Laura Ruíz, Hotel Management
Estimada María:Agradecemos sus comentarios para accionar sobre ellos, esperamos pronto su regreso, con el compromiso de mejorar estos puntos en su próxima visita. Saludos cordiales.
by A verified traveler
Posted 28 Oct 2024
Service was magnificent
Comment from Hotel Management
28 Oct 2024 by FAXT, Hotel Management
Estimado Fernando,Muchas gracias por su visita.Esperamos pronto su regresoSaludos cordiales.
by A verified traveler
Posted 28 Oct 2024
Loved it!
Comment from Hotel Management
28 Oct 2024 by FAXT, Hotel Management
Estimado Carlos,Muchas gracias por su visita.Esperamos pronto su regresoSaludos cordiales.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
25 Oct 2024 by FAXT, Hotel Management
Estimado Oswaldo,Valoramos el tiempo queha tomado en responder nuestra encuesta de satisfacción, nos gustaría conocer si alguno de nuestros servicios no cumplio completamente sus expectativas para poder mejorarlo y en su próxima visita hacer que sus estancia sea memorable.Quedamos a sus órdenes.Saludos cordiales.
by A verified traveler from Harrison
Posted 20 Oct 2024
Clean, private, close to shops and restaurants
Comment from Hotel Management
21 Oct 2024 by FAXT, Hotel Management
Estimada Jesenia,Muchas gracias por hospedarse con nosotros.Ha sido un gusto atenderle, esperamos pronto su regreso.Saludos cordiales.
by A verified traveler from Mission Viejo
Posted 18 Oct 2024
Comment from Hotel Management
21 Oct 2024 by FAXT, Hotel Management
Thanks for your visit.
