Ratings based on 975 Verified Reviews

4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by CITY EXPRESS PLUS BY MARRIOTT REFORMA EL ANGEL, Hotel Management
Lamentamos que la estancia no haya sido tan buena como esperabas. Apuntamos tus comentarios y los tendremos en cuenta para ofrecer una mejor experiencia a nuestros huéspedes.
1 out of 5
by A verified traveler

Posted 12 Nov 2024
Terrible breakfast. Terrible service. Terrible rooms. Waist of time and money.
Comment from Hotel Management
13 Nov 2024 by CITY EXPRESS PLUS BY MARRIOTT REFROMA EL ANGE, Hotel Management
Apuntamos tus comentarios y los tendremos en cuenta para ofrecer una mejor experiencia a nuestros huéspedes. Gracias por tu opinión.
1 out of 5
by A verified traveler

Posted 10 Nov 2024
Comment from Hotel Management
13 Nov 2024 by CITY EXPRESS PLUS BY MARRIOTT REFROMA EL ANGE, Hotel Management
GRACIAS POR SU CALIFICACIÓN SEGUIREMOS MEJORANDO
4 out of 5
by A verified traveler from Bellflower

Posted 5 Nov 2024
Hotel was in a great area.
Comment from Hotel Management
13 Nov 2024 by CITY EXPRESS PLUS BY MARRIOTT REFROMA EL ANGE, Hotel Management
GRACIAS POR SU CALIFICACIÓN SEGUIREMOS MEJORANDO
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Great location.
Comment from Hotel Management
13 Nov 2024 by CITY EXPRESS PLUS BY MARRIOTT REFROMA EL ANGE, Hotel Management
GRACIAS POR SU CALIFICACIÓN SEGUIREMOS MEJORANDO
5 out of 5
by A verified traveler

Posted 4 Nov 2024
There is a lots of places to go and have fun
Comment from Hotel Management
13 Nov 2024 by CITY EXPRESS PLUS BY MARRIOTT REFROMA EL ANGE, Hotel Management
GRACIAS POR SU CALIFICACIÓN SEGUIREMOS MEJORANDO
4 out of 5
by A verified traveler

Posted 4 Nov 2024
We were booked same hotel years ago. And maybe "covid issues"change the quality of the breakfast in terms of I remember the chef preparing the eggs and others in front of you...more familiar..And more selections of coffees ...
Comment from Hotel Management
13 Nov 2024 by CITY EXPRESS PLUS BY MARRIOTT REFROMA EL ANGE, Hotel Management
Apuntamos tus comentarios y los tendremos en cuenta para ofrecer una mejor experiencia a nuestros huéspedes. Gracias por tu opinión.
1 out of 5
by A verified traveler

Posted 26 Oct 2024
Comment from Hotel Management
13 Nov 2024 by CITY EXPRESS PLUS BY MARRIOTT REFROMA EL ANGE, Hotel Management
Lamentamos que la estancia no haya sido tan buena como esperabas, seguiremos mejorando para brindar nuestros mejores servicios
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by CITY EXPRESS PLUS BY MARRIOTT REFROMA ELANGEL, Hotel Management
GRACIAS POR SU CALIFICACIÓN SEGUIREMOS MEJORANDO
2 out of 5
by A verified traveler

Posted 21 Oct 2024
The rooms didn’t look so clean, carpet had a smell and one of our beds was completely wet, had to call front desk but because our kids were asleep we just asked to get clean bedding. Free breakfast is until 9 am my husband went to grab a cup of coffee at 9:06 and they charged him $64 pesos, like really! Unfortunately I won’t be staying there anymore.
Comment from Hotel Management
23 Oct 2024 by CITY EXPRESS PLUS BY MARRIOTT REFROMA ELANGEL, Hotel Management
Lamentamos que la estancia no haya sido tan buena como esperabas. Apuntamos tus comentarios y los tendremos en cuenta para ofrecer una mejor experiencia a nuestros huéspedes. Gracias por tu opinión.