Ratings based on 92 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Feb 2019
The room was beautifully furnished and spacious. Staff was attentive. The hotel is a little hard to find when driving.
by A verified traveler
Posted 6 Jan 2019
Comment from Hotel Management
10 Jan 2019 by Agradecemos su comentario., Hotel Management
Muchas gracias por calificarnos.
Nos alegra que disfrutase de su estancia con nosotros.
by A verified traveler
Posted 10 Dec 2018 on Hotels
Comment from Hotel Management
18 Dec 2018 by Jesús GM, Hotel Management
Dear Guest Thank you for your visit and your comments. We hope to see you soon.
by A verified traveler
Loved my stay!
Posted 20 Nov 2018 on HotelsIt took a little while to check in but once I was there it was amazing! Clean, hip and lots of local flare.
Comment from Hotel Management
27 Nov 2018 by we are glad you enjoyed your stay, Hotel Management
Thank you very much for your nice words, we are glad you enjoyed your stay and we hope to see you soon.
by A verified traveler from San Diego
Posted 16 Nov 2018
Nice location, quiet rooms, nice rooms, poor amenities
Comment from Hotel Management
20 Nov 2018 by Thank you very much for your nice words., Hotel Management
Thank you very much for your nice words, we will take them into consideration.
by A verified traveler from San Jose, CA
Posted 11 Nov 2018 on Orbitz
I love this neighborhood and this small boutique luxury hotel. it is located a few books from the downtown area. There as an Ecobici station around the corner. The hotel does not have a bar or a restaurant, but I didn't mind because downtown is so close. It can be a bit loud on the first floor but I have no complaints.
Comment from Hotel Management
13 Nov 2018 by Thank you very much., Hotel Management
Thank you very much for your comments.
We are very happy that you enjoyed your stay.
We will have your comments in consideration.
by A verified traveler
Posted 9 Nov 2018
Really nice room
The breakfast was quite simple though
Comment from Hotel Management
13 Nov 2018 by Thank you very much., Hotel Management
Thank you very much for your comments.
We are very happy that you enjoyed your stay.
We will have your comments in consideration.
by A verified traveler
Not what I was expecting. ;(
Posted 16 Oct 2018 on HotelsNot impress with this hotel. I was expecting more, definitely not what I was expecting.
Breakfast was included but it was not special, “breakfast area” was a little hallway...my room was on the ground level, in front of the reception and I was able to hear everything!!!
Comment from Hotel Management
22 Oct 2018 by CV, Hotel Management
Dear Guest Thank you for your feedback. I am very sorry that you did not enjoy your stay with us. We hope to have the opportunity to serve you again . Kind regards
by A verified traveler
Posted 2 Oct 2018 on Hotels
Comment from Hotel Management
8 Oct 2018 by Gerencia , Hotel Management
Gracias,
Trataremos de que su próxima visita sea mucho mejor.
Saludos cordiales.
by A verified traveler
Posted 12 Jul 2018
The staff was very helpful upon checkin and even after I left. When I arrived I needed to print some color documents for a meeting the next day, and they helped me find a local printer that I could walk to. Then, upon checkout, I left my iPad in the hotel room and realized it while I was at the airport. I contacted them and they had the iPad and worked with me to return it via FEDEX. It was a great experience, and the room was very nice and quiet. The location is very safe and clean. Many restaurants in walking distance.
Comment from Hotel Management
17 Jul 2018 by JESUS GM, Hotel Management
Dear Guest
Thank you for your feedback , we are really happy that you have enjoyed your stay with us.
We have shared your comment with our team . We will continue improving our service.
Hope to see you soon
Jesús
