Ratings based on 553 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jan 2025
by A verified traveler
Posted 20 Jan 2025
See above
Comment from Hotel Management
22 Jan 2025 by Courtyard Mexicali, Hotel Management
¡Agradecemos realmente su calificación!Esperamos nos visite nuevamente.
by A verified traveler
Posted 13 Jan 2025
Everything was well except the bedding, it had blood stains on pillows and sheets .
Comment from Hotel Management
22 Jan 2025 by Angela Avalos - Reservations Coordinator, Hotel Management
Thank you for taking the time to share your recent experience with us.Your experience about this occasion has been shared with the Housekeeping Manager who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the experience in the future.We hope you consider our hotel on your next visit at Mexicali.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Courtyard Mexicali, Hotel Management
¡Agradecemos realmente su calificación!Esperamos nos visite nuevamente.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Courtyard Mexicali, Hotel Management
¡Agradecemos realmente su calificación!Esperamos nos visite nuevamente.
by A verified traveler
Posted 31 Dec 2024
We ate dinner and at the Marriott sat down around 820pm food did not come out until 930 and we were the only guests there at the time
Comment from Hotel Management
9 Jan 2025 by Angela Avalos - Reservations Coordinator, Hotel Management
We do really appreciate your feedback!Your experience about this occasion has been shared with the F&B Manager who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the experience in the future.I hope you will consider our hotel on your next visit to Mexicali, and we improve on your expectations.
by A verified traveler
Posted 30 Dec 2024
Very large rooms. Great options for breakfast, lunch and dinner close by- walking distance
Comment from Hotel Management
9 Jan 2025 by Courtyard Mexicali, Hotel Management
We do really appreciate your feedback!Your comments were already shared with the Courtyard Mexicali Team!Thank you for being stayed with us!
by A verified traveler from El Centro
Posted 29 Dec 2024
Hotel is clean and comfortable. The staff is friendly and helpful.
Comment from Hotel Management
9 Jan 2025 by Courtyard Mexicali, Hotel Management
We do really appreciate your feedback!Your comments were already shared with the Courtyard Mexicali Team!Thank you for being stayed with us!
by A verified traveler from San Diego
Posted 29 Dec 2024
Excellent hotel and friendly staff, breakfast is very good if you want to include it on your room fare.
Comment from Hotel Management
9 Jan 2025 by Courtyard Mexicali, Hotel Management
We do really appreciate your feedback!Your comments were already shared with the Courtyard Mexicali Team!Thank you for being stayed with us!
by A verified traveler from Cathedral
Posted 29 Dec 2024
Bathroom did not get clean before I check in
We found trash and no amenities at all
Comment from Hotel Management
30 Dec 2024 by Angela Avalos, Hotel Management
Thank you for taking the time to share with us your feedback. We do really apologize for the inconvenience you had during your stay. Your experience about this occasion has been commented with the housekeeping department, and we are truly working on resolving these issues to improve your experience in the future.
