Ratings based on 76 Verified Reviews

4.7 out of 5
86% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Jun 2024 on Hotels
Amazing place !
5 out of 5
by A verified traveler

Posted 11 Sep 2023
I greatly enjoyed my stay at Laqua. Luigi is the star of Laqua, ensuring that breakfast was delivered timely and going above and beyond to make sure that guests were taken care of during the entire stay. Laqua provides a warm and enjoyable boutique hotel experience and the views of the coastline, with access to the hot tub just outside the room, makes for an unforgettable experience.
Comment from Hotel Management
17 Oct 2023 by Customer Care Cannavacciuolo, Hotel Management
Dear Annalise,We are so glad to receive your wonderful review! Thank you for taking the time to share your experience with us and all the readers. We are thrilled that you have enjoyed our hospitality and felt so well taken care of by our efficient Staff. All the Team Members are committed to delivering exceptional service and ensuring that every Guest feels truly valued, respected, and cared for. We really hope to have the chance to welcome you back in the future with all your special and pleasant friends!Customer Care Cannavacciuolo
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2023
5 out of 5
by A verified traveler

Posted 11 Aug 2023
Incredible stay, wonderful staff, stunning location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2022
2 out of 5
by A verified traveler

Misleading

Posted 7 Dec 2019 on Hotels
Booked 3 rooms for a few nights. Free spa once per stay doesn't include massage. During check in they asked us to pick which massage we wanted. We thought that this was included in the "Free spa," however they ended up charging us at the end of the stay. They didn't inform this to us when they asked us to pick the massage.
Comment from Hotel Management
16 Jan 2020 by Cannavacciuolo Customer Care, Hotel Management
Dear Guest, first of all many thanks for choosing Laqua Charme & Boutique for your stay in the sorrentine peninsula. We are sorry for the misunderstanding about the reservation for the massages. We have asked to all members of our staff for a comprehensive overview of the problem you have mentioned. On your arrival you told us that all of your reservation on Expedia.com included one free massage per person, but we had shown you on the confirmation of the reservation that only written the access to the wellness area and not the massages. You have asked further information about that to all the members of Laqua Charme & Boutique team and all of the staff confirmed you the same details of the reservation. When you have booked the massages, we have shown you the list of our proposals and the prices. We are so sorry about your complain and we hope that this issue was the only negative aspect which has affected your experience at Laqua Charme & Boutique. We really wish to reserve you and all of your friends a warm welcome here in a near future. Cannavacciuolo Customer Care
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2019 on Hotels
4 out of 5
by A verified traveler

Basic

Posted 19 Apr 2019 on Hotels
Overall stay was ok. Hotel was hard to get to and nothing really around the area. Breakfast was basic. Staff very helpful. Views from the bedroom were amazing!
Comment from Hotel Management
22 Apr 2019 by cinzia primatesta , Hotel Management
Dear Guest, Thank you for your kind review. We are pleased that you were satisfied with your stay. We hope to convey to our guests the memory of an experience that has been unique. Our greatest wish is that when they return home they will take with them the memory of the magical atmosphere of Laqua Charme & Boutique in the romantic Gulf of Sorrento. We hope to see you again soon. Warm wishes, Cinzia Primatesta Cannavacciuolo
5 out of 5
by A verified traveler

Posted 18 Dec 2018 on Hotels
Amazing staff and amazing quality for a private hotel
Comment from Hotel Management
28 Dec 2018 by Cinzia Primatesta Cannavacciuolo, Hotel Management
Dear Katherine, We really thank you for your fine review on Laqua Charme & Boutique. It is wonderful for us and our employment team to know we have given satisfaction and that you have shared it with us. We are very much looking forward to reserve you one more time a warm welcome. Warm wishes Cinzia Primatesta Cannavacciuolo
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