Ratings based on 212 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Nice stay but the hotel is kinda old
Comment from Hotel Management
29 Dec 2024 by Mohamed Shehata, Hotel Management
Dear Valued Guest, Thank you for providing us with your valuable feedback. We trust that you have enjoyed your stay with us and that our service to you was satisfactory based on the positive ratings you have provided. Thank You! We look forward to welcoming you back to our hotel very soon.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
10 Jan 2025 by Mohamed Shehata, Hotel Management
Dear Valued Guest, Thank you for providing us with your valuable feedback. We trust that you have enjoyed your stay with us and that our service to you was satisfactory based on the positive ratings you have provided. Thank You! We look forward to welcoming you back to our hotel very soon.
by A verified traveler
Posted 10 Sep 2024
Very clean and comfortable. Amazing staff. Area was awfully dirty.
Comment from Hotel Management
11 Sep 2024 by Mohamed Shehata, Hotel Management
Dear Mr. Ali, Thank you for providing us with your valuable feedback. We trust that you have enjoyed your stay with us and that our service to you was satisfactory based on the positive ratings you have provided. Thank You! We look forward to welcoming you back to our hotel very soon. Best regards
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
4 Aug 2024 by Mohamed Shehata, Hotel Management
Dear Mr. Abdulla, Thank you for providing us with your valuable feedback. We trust that you have enjoyed your stay with us and that our service to you was satisfactory based on the positive ratings you have provided. Thank You! We look forward to welcoming you back to our hotel very soon. Best regards
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
23 Jun 2024 by Mohamed Shehata, Hotel Management
Dear Valued Guest, Thank you for providing us with your valuable feedback. We trust that you have enjoyed your stay with us and that our service to you was satisfactory based on the positive ratings you have provided. Thank You! We look forward to welcoming you back to our hotel very soon.
by A verified traveler
Below average
Posted 18 Jun 2024 on HotelsBelow average experience. Our room wasn’t ready at time of check in and staff didn’t even try to compensate us and they gave us smoking room and i’ve asked for non-smoking and they're response smoking room is the only available right now. Room was spacious but very old. In summery I Would not recommend to book in this resort they are many other alternatives to choose.
Comment from Hotel Management
19 Jun 2024 by Mohamed Shehata, Hotel Management
Dear Mr. Abdulrazaq, Thank you for providing us with your valuable feedback. please rest assured our quality assurance team will look after your past stay concern at the earliest.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Mohamed Shehata, Hotel Management
Dear Valued Guest, Thank you for providing us with your valuable feedback. We trust that you have enjoyed your stay with us and that our service to you was satisfactory based on the positive ratings you have provided. Thank You! We look forward to welcoming you back to our hotel very soon. Best regards
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
29 May 2024 by Mohamed Shehata, Hotel Management
Dear Valued Guest, Thank you for providing us with your valuable feedback. our quality assurance team will be in touch with you shortly to understand what went wrong during your stay journey.
by A verified traveler
Posted 14 Jan 2024
Great stay for much needed rest
Comment from Hotel Management
14 Jan 2024 by Mohamed Shehata, Hotel Management
Dear Valued Guest, Thank you for providing us with your valuable feedback. We trust that you have enjoyed your stay with us and that our service to you was satisfactory based on the positive ratings you have provided. Thank You! We look forward to welcoming you back to our hotel very soon. Best regards
by A verified traveler
Good Choice for Kuwait
Posted 1 Jan 2024 on HotelsWell located and well run hotel with great staff
Comment from Hotel Management
14 Jan 2024 by Mohamed Shehata, Hotel Management
Dear Valued Guest, Thank you for providing us with your valuable feedback. We trust that you have enjoyed your stay with us and that our service to you was satisfactory based on the positive ratings you have provided. Thank You! We look forward to welcoming you back to our hotel very soon. Best regards
