Ratings based on 439 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
It was nice and easy check in. Clean
by A verified traveler from New Braunfels
Posted 24 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Reem S, Hotel Management
Dear Adnan,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,General manager Reem S
by A verified traveler
Posted 20 Nov 2024
The shower had dove products
Comment from Hotel Management
21 Nov 2024 by Reem S, Hotel Management
Dear Alvin, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,General manager Reem S
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Reem S, Hotel Management
Dear Christopher,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,General manager Reem S
by A verified traveler
Posted 22 Oct 2024
A little loud with the interstate, but don’t let that stop you.
Comment from Hotel Management
26 Oct 2024 by Reem S, Hotel Management
Dear Matt, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,General managerReem S
by A verified traveler
Posted 20 Oct 2024
Gotta say that Chloee, Cici and Jason were all great and went above and beyond to take care of all our needs! Will definitely return
Comment from Hotel Management
21 Oct 2024 by Reem S, Hotel Management
Dear Mario, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,General manager Reem S
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Reem S, Hotel Management
Dear Deyci, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,General manger Reem S
by A verified traveler
Posted 11 Oct 2024
nice staff
Comment from Hotel Management
11 Oct 2024 by Reem S, Hotel Management
Dear Rita, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,general manager Reem S
by A verified traveler
Posted 4 Oct 2024
Shower plugged, roach in room, no ice in machine. When i complained she did nothing to fix problem but say she was going to inform someone
Comment from Hotel Management
4 Oct 2024 by Reem S, Hotel Management
Dear Maria, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,General manager Reem S
