Ratings based on 1,418 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
I loved everything about it but the Wi-Fi connection sucked!
by A verified traveler
Posted 21 Nov 2024
I did not stay there because they did not have a pet friendly room which i booked. I am still waiting fir my refund which the manager, Ernesto, said he would approve
by A verified traveler
Posted 19 Nov 2024
One of the cleanest I’ve been too
Comment from Hotel Management
20 Nov 2024 by Dani, Hotel Management
Avetone, Thank you for sharing this kind review. We pride ourselves on the cleanliness of the proeperty and hope to welcome you back to visit soon.
by A verified traveler
Posted 18 Nov 2024
Everything was good
Comment from Hotel Management
20 Nov 2024 by Dani, Hotel Management
Deborah, Thank you for sharing. We are so pleased to hear you enjoyedyour stay and we hope to welcome you back again soon.
by A verified traveler
Posted 17 Nov 2024
Convenient, good staff
Comment from Hotel Management
20 Nov 2024 by Dani, Hotel Management
FJC, Thank you for sharing. We're pleased to see you enjoy the service and convenience and we hope to welcome you back soon.
by A verified traveler
Posted 17 Nov 2024
It was great. Had an issue with the TV and had two people here quickly and ready to help us.
Comment from Hotel Management
20 Nov 2024 by Dani, Hotel Management
Shaylee, Thank you for sharing this valuable feedback. While we regret to hear you experienced television issues, we are pleased to hear you received timely service. We hope to welcome you back soon.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Beds are extremely uncomfortable.
Small bottle of water $4.00.
Rooms are ran down and over priced.
Check in staff very nice & friendly.
Convenient self parking.
Would not recommend.
Comment from Hotel Management
20 Nov 2024 by Dani, Hotel Management
Asia, Thank you for taking the time to share this valuable feedback. While we are pleased to hear you enjoyed the friendly service, we regret to hear the amenities missed the mark. Our goal is to provide a comfortable and relaxing getaway and we have shared your review with our management team for improvements.
by A verified traveler
Posted 13 Nov 2024
Nice
Comment from Hotel Management
20 Nov 2024 by Dani, Hotel Management
Steve, Thank you for the kind review. We hope to welcome you back soon.
by A verified traveler
Posted 13 Nov 2024
Loved the property and the pool. Bed was comfortable. The only thing i would change are the pillows. Not sure if it was the pillow itself or the pillow case but had a very institutional feel and not comfy. Room had glamor vibe, pillow said ward 7.
Comment from Hotel Management
20 Nov 2024 by Dani, Hotel Management
Frances, Thank you for sharing this valubale feedback. While we are please to hear you enjoyed the property, pool, and bed, we regret to hear that the pillows missed the mark. We have shared this with our management team for improvement opportunities and hope to welcome you back soon.
