Ratings based on 977 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Inside the Monument Valley is unforgettable experience stay!
by A verified traveler from Greenville
Posted 4 Nov 2024
by A verified traveler
Posted 23 Oct 2024
Mice! Woke up at midnight to find one chewing its way into one of our bags. They were hiding out under the mini fridge. I can only imagine what it looks like under it…
After we had turned on the lights, they continued to run around on the floor. Enough said.
Also, room had two queen beds. Both had sagging-in-the middle, mattress’s. Horrible.
Gentleman in the front office moved us to another room. Good enough room where we felt comfortable enough to finish the night as there isn’t any other place to stay up on the Mesa. Checked out the next morning and requested a full refund. Between the lodge & Expedia, it was promptly refunded, in full.
Haunta Virus is a serious risk from deer mice. Interesting on how a national park and Aramark can get away with the lack of cleanliness, safety and health conditions of their accommodations, not only for the public but for the staff as well.
From other reviews on this place, others had mice issues as well. Take the reviews seriously, we wished we had. What a disappointing way to ruin our retirement celebration, with our first road trip.
Would not recommend staying at Far View Lodge.
The rest of the sights on Mesa Verde, are amazing though! Must see!
by A verified traveler
Posted 21 Oct 2024
Beautiful area of the United States.
by A verified traveler from Berthoud
Posted 20 Oct 2024
Loved no TV’s in the room!
Comment from Hotel Management
21 Oct 2024 by Front Desk Staff, Hotel Management
Thank you for your review and feedback.
by A verified traveler
Posted 20 Oct 2024
It was acceptable for National Park Lodging. Don’t remember anything being exceptional.
Comment from Hotel Management
21 Oct 2024 by Front Desk Staff, Hotel Management
Thank you for your review and feedback.
by A verified traveler
Posted 16 Oct 2024
Nice to already be in the park. Nice views from the balcony.
Comment from Hotel Management
18 Oct 2024 by Front Desk Staff , Hotel Management
Thank you for your review
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Front Desk Staff , Hotel Management
Thank you for your review
by A verified traveler from Athens
Posted 13 Oct 2024
If you want peace and quiet in a beautiful setting, this is the place. Room was a little worn but very clean and comfortable. The plumbing was a little odd. Hot water comes out of the cold tap for a bit before turning cold and the shower was a bit fickle maintaining a constant temp.
Debra was very accommodating at the restaurant and the front desk staff were helpful and friendly.
Comment from Hotel Management
14 Oct 2024 by Front Desk Staff, Hotel Management
Thank you for your review and feedback.
by A verified traveler
Posted 12 Oct 2024
The surroundings are wonderful but the property is poorly managed. Registration person was short tempered and not helpful in fixing a problem. Dining room concierge rude.
No soap in bathroom. Smell of disinfectant in the cafe. Staff seem burnt out.
Pillows smell. I think that covers it all.
There was one person at the check in who was very helpful and was doing her best to be helpful. Want to acknowledge her.
Comment from Hotel Management
13 Oct 2024 by Front Desk Staff , Hotel Management
Thank you for your review and feedback. We truly appreciate your business and strive to always improve our services.
