Ratings based on 1,208 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Was a little concerned that one of the side entrances was never locked. Other than that, everything was fine. Oh and jets on the jacuzzi not working.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Dogs barking and shower that did not drain
by A verified traveler
Posted 14 Nov 2024
Very Larger rooms some what quiet, could use a mini fridge and microwave
The elevator could use some up dating (faster and doors rub)
all in all very nice experance
by A verified traveler
Posted 13 Nov 2024
Awesome Staff
by A verified traveler
Posted 10 Nov 2024
Breakfast is awful. Properly too old. Room was dirty
by A verified traveler
Posted 9 Nov 2024
Place was standard, AC unit was a little loud.
by A verified traveler
Posted 3 Nov 2024
Hotel was great. Checked in with my dog no problem. Very clean, beds comfortable, area convenient to the highway & lots of dining options. Breakfast was okay, but having a fridge & microwave is a plus for all your left overs needs. Would stay again!
Comment from Hotel Management
4 Nov 2024 by Lizbeth Marrufo , Hotel Management
We appreciate your feedback. Thank you for taking the time to tell us about your stay. I will be sharing your review with the team.
by A verified traveler
Posted 2 Nov 2024
Prior to arriving, I called to confirm our arrival within the hour. The man who took my call was so rude & nasty. We had a bad connection and I could not hear what he was saying. I told him I could not hear him. He very rudly told me to stop interrupting him. As a guest Ive never been treated so bad. Upon arrival the front desk staff (Serena) was amazing, very welcoming and very helpful.
Comment from Hotel Management
4 Nov 2024 by Lizbeth Marrufo , Hotel Management
We appreciate you sharing your concerns. I will be sharing your feedback with the team. Please feel free to reach out to me at the property with any further concerns.
by A verified traveler
Posted 1 Nov 2024
No refrigerator in room as shown in pictures. Showed a decorative blanket on end od bed, was just plain white, no do not disturb sign in room. Constant leaking. Drip in bathtub. Breakfast eggs and sausage ice cold. Was not impressed.
Comment from Hotel Management
4 Nov 2024 by Lizbeth Marrufo , Hotel Management
We appreciate you sharing your concerns. I will be sharing your feedback with the team. Please feel free to reach out to me at the property with any further concerns.
