Ratings based on 13 Verified Reviews

5.0 out of 5
90% of guests recommend
4.9 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jan 2020 on Hotels
The place is big and spaces , good for family to stay in ,
Comment from Hotel Management
15 Jan 2020 by Eric & Mandy, Hotel Management
Thank you so much for your review. We really appreciate it. Pleasure to meet your family as well, and looking forward to meet again.
5 out of 5
by A verified traveler

A safe, clean, comfortable place for families

Posted 30 Aug 2019 on Hotels
Great place to stay before heading to Tioman. We were so well looked after; the owner took us to the ferry terminal and even helped us to check in. This was not prearranged, so a lovely surprise making our trip much easier. Thanks!
Comment from Hotel Management
30 Aug 2019 by Mandy, Hotel Management
Thanks Mag for your review, lovely!
5 out of 5
by A verified traveler

Posted 25 Jul 2019 on Wotif
Good place for stop overnight b4 heading to Tioman
Comment from Hotel Management
26 Jul 2019 by Mandy , Hotel Management
Dear Guest, Appreciate your 5/5 review!
5 out of 5
by A verified traveler

Posted 6 Nov 2018 on Hotels
Spacious place and very clean. They knew what we, traveller want.
Comment from Hotel Management
7 Nov 2018 by Mandy , Hotel Management
Appreciate your feedback! That's really nice to meet you & your family!
5 out of 5
Recommended
for Everyone
by A verified traveler from Penang

Nice location and Nice Host

Posted 17 Jun 2018
Friendly and caring host , very clean and comfort place , recommend a big group of friends gathering, surely will be back if come again to Mersing 👍
Comment from Hotel Management
19 Jun 2018 by Mandy , Hotel Management
Being told you’re appreciated is one of the most simplest yet incredibly uplifting things you can ever hear. Thank you Eunice!
5 out of 5
by A verified traveler

Lovely apartment and wonderful service

Posted 21 Apr 2018 on Hotels
We stayed here before and after our trip to Tioman and I can’t rate it highly enough. It’s a well equipped four bedroom apartment which was perfect for us as a family of five. Mandy, the owner, helped us with our ferry ticket reservation and on our return picked us up from the ferry terminal. The following day she drove us at 7am to the bus station and helped us get tickets back to Johor. The level of service was excellent.
Comment from Hotel Management
22 Apr 2018 by Mandy , Hotel Management
Thank you Jon & Emma! Your review is valuable & meaningful for us. Looking forward to meet your family again in future
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great place

Posted 13 Apr 2018
Pros: The apartment is great, love the bed, the ambience and decorations of the room is very nice.
Cons: nothing
Location: Amenities nearby like provision shops, seafood restaurants.
Great Place, will definitely come back again, will definitely recommend this place to my friends.
Comment from Hotel Management
14 Apr 2018 by Mandy , Hotel Management
Thank you so much for your support. Looking forward to meet you again
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Perfect stay!

Posted 23 Feb 2018 on Hotels
Our stay was outstanding. Communication before was really great and fast in perfect English. During our stay Eric and Mandy were so caring they even organised transport to the nearby ferry terminal (we went to Tioman afterwards) and organised the ferry tickets for us. The place was very clean, high quality air conditioning, free coffee and wifi and had the necessary amenities for European cultures, if we come back to Mersing we'll make sure to come again. Thanks again Mandy and Eric!
Comment from Hotel Management
23 Feb 2018 by Mandy , Hotel Management
Thank You Max & Friends! One of the best part in this industry is the opportunity to meet tourists from all around the world, and that's really nice to meet you all. Your review is meaningful for us. Thanks again!
5 out of 5
by A verified traveler from Munich

Posted 20 Sep 2019
Die Besitzer sind sehr nett und hilfsbereit. Haben uns sogar kostenlos zur Fähre gefahren und alles gezeigt.
Comment from Hotel Management
24 Sep 2019 by Mandy, Hotel Management
We appreciate your perfect review! Thank you so much
5 out of 5
by A verified traveler

Posted 26 Aug 2018 on Hotels
Eric & Mandy were very welcoming and attentive to our needs ... like taking care of our dirty laundry ... a big thank you to them. I highly recommend this address!
Comment from Hotel Management
26 Aug 2018 by Mandy , Hotel Management
Thank you for your review, Laurent! Thank you for your support too! Very sweet & lovely family