Ratings based on 178 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
Comfortable & charming hotel in the old port town east of Mersin in easy reach of all local amenities!
Comment from Hotel Management
7 Apr 2024 by GrandMardiniHotel, Hotel Management
Comfortable & charming hotel in the old port town east of Mersin in easy reach of all local amenities!
by A verified traveler
Posted 17 Mar 2024
I liked our stay there, but the food could have been better... Breakfast was the same every day, I would like to have some changes and variety... But overall I'm content with the hotel and our stay there...
Comment from Hotel Management
3 Apr 2024 by GrandMardiniHotel, Hotel Management
Güzel ve ince yorumuz icin teşekkür ederiz, sizleri tekrar aramızda görmekten mutluluk duyarız Grandmardini hotel Ailesi olarak
by A verified traveler
Posted 24 Sep 2023 on Hotels
Very clean and comfortable for the price point.
Comment from Hotel Management
24 Sep 2023 by GrandMardiniHotel, Hotel Management
We are happy to welcome you. Thank you for choosing us.
by A verified traveler
Posted 10 Aug 2023 on Hotels
Comment from Hotel Management
1 Sep 2023 by GrandMardiniHotel, Hotel Management
Rezervasyonunuz iptal edilmiş görünüyor otelleri karıştırmış olabilir misiniz ? Acaba.
by A verified traveler
Posted 18 May 2023 on Wotif
Good hotel
Comment from Hotel Management
21 May 2023 by GrandMardiniHotel, Hotel Management
Değerli yorumunuz için teşekkür ederiz efendim
by A verified traveler
Posted 5 Dec 2022
Comment from Hotel Management
10 Feb 2024 by GrandMardiniHotel, Hotel Management
Görüşleriniz bizim için önemlidir , değerlendirmeniz için teşekkür eder, sağlıklı günler dileriz.
by A verified traveler
Posted 10 Oct 2022
The staff did their best to make our stay pleasant
Comment from Hotel Management
10 Oct 2022 by ÖZGÜR TEPRET, Hotel Management
THANK YOU FOR YOUR BEAUTIFUL COMMENT, IT WAS PLEASANT TO WELCOME YOU
by A verified traveler
Rocky horror show with the music
Posted 6 Sep 2022 on HotelsCheck-in was very friendly and helpful.
The room was clean however we later found the queen size bed had a double bed fitted sheet on it which would un-attach from the mattress during the night making sleep very unpleasant. We told the night staff about this and was given what is the issue here attitude. We also had the room key not work as the door lock battery was flat and was told we can fix that tomorrow. Having a shower the bracket holding the shower head was not fixed correctly directing the water directly on the the wall and taps. Was able to shower holding the head directing the water where itvwas needed. Then in the morning having breakfast we noticed the night manager sitting against our new car as he smoked a cigarette this in a total disrespect to others and summed up our stay at this hotel.
We told reception these issues in the morning and they were most apologetic and assured us the all this issues would be fixed. I hope so for their next guests sake.
Comment from Hotel Management
9 Sep 2022 by ÖZGÜR TEPRET, Hotel Management
Değerli Misafirimiz yorumunuz bizim için değerlidir.
by A verified traveler
Posted 26 Aug 2022
Really bad, cigarettes smoke in all areas in the hotel
Comment from Hotel Management
29 Aug 2022 by ÖZGÜR TEPRET, Hotel Management
THANK YOU FOR TAKING THE TIME TO COMMENTWE WISH TO SEE YOU, GOOD DAY AT OUR HOTEL
by A verified traveler
Posted 22 Jul 2022 on Hotels
Comment from Hotel Management
23 Jul 2022 by ÖZGÜR TEPRET, Hotel Management
Değerli misafirimiz zaman ayırıp değerlendirmede bulunduğunuz için teşekkür ederiz.
