Ratings based on 986 Verified Reviews
2.2 Room cleanliness
2.5 Service & staff
2.7 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
I do not book the room for tonight.Your app did it accidentally it was very stressful and i've been charged already.What will you do to compensate me for this?Besides refunding my money
Comment from Hotel Management
30 Dec 2024 by Manager, Hotel Management
Hello David, We apologize for any inconvenience you experienced with your booking. For further assistance regarding the charges, we recommend reaching out to our management team directly. Thank you for bringing this to our attention.
by A verified traveler
Posted 16 Dec 2024
I will never in life again go to this facility. Nor would i use Expedia again
Comment from Hotel Management
18 Dec 2024 by Manager, Hotel Management
Hello Audrey, We're sorry to hear about your experience. We value all feedback, and your comments will be shared with the team for improvement. If you have any further concerns, feel free to contact our management team directly.
by A verified traveler
Posted 9 Dec 2024
The quietness
Comment from Hotel Management
12 Dec 2024 by Manager, Hotel Management
Hello ALMQUIST,of the hotel was enjoyable during my stay, and I appreciated the peaceful atmosphere overall. Should you have any further feedback to share with us, feel free to contact our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 30 Nov 2024
Rooms not cleaned for 3 days, missing hair dryer and iron, dirty/worn carpet, holes/marks on walls, trash/debris on property. Worst hotel ever. Windham should pull license.
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Joseph, We are sorry to hear about your experience. Guest feedback is valuable for us to improve our services. We encourage guests to reach out to our management team directly with any concerns during their stay so that we can address them promptly and ensure a pleasant stay for all guests.
by A verified traveler
Posted 30 Nov 2024
No TP, had to ask front desk. Heater had no temp regulation. Breakfast was biscuits and gravy. Gravy was as out of a can. Biscuits were hard. Did have waffles which were good. Room need repairs and an upgrade.
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Susan, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We value your comments and will use them to improve our services for future guests. Our team is always working to provide a comfortable and enjoyable experience for all our visitors. Thank you for bringing these issues to our attention.
by A verified traveler
Posted 23 Nov 2024
Never visit back noo hygenic..!!
Comment from Hotel Management
25 Nov 2024 by Manager, Hotel Management
Hello Dheeraj, We're disappointed to learn of your experience and appreciate your feedback. Please feel free to reach out to our management team to further discuss your concerns.
by A verified traveler
Posted 23 Nov 2024
At first I called the front desk agent. Before speaking she asked me to wait and kept me on hold for 10 minutes. Once I checked in I went into the room the room was dirty with out comforter and pillows. I went to front desk and told her about the she was not at all apologetic and she simply said that that’s not my job and I don’t know how is the room. Front desk agent was really rude and unapologetic.
I will never recommend my friends to ever stay here.
The room has sticky floor and dirt all around smells like smoke
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Mohammed,We are sorry to hear about the inconveniences you encountered during your stay, and we appreciate your feedback. Please be assured that we will address your concerns with our team to ensure a better experience for our future guests. We take all guest comments seriously and aim to provide a high standard of service.
by A verified traveler
Posted 17 Nov 2024
The check in process was very easy and the ladies at the front desk were very polite and helpful. Thank you
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Desire,We are delighted to hear that you had a smooth check-in experience and that our front desk team provided excellent service. Your kind words are appreciated, and we hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 31 Oct 2024
Location was awesome open area peaceful
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello Abubakar omer,We are thrilled to hear that you enjoyed our hotel's peaceful open area and prime location. Your feedback is greatly appreciated as we strive to provide a tranquil and convenient experience for all our guests. We hope you have the opportunity to visit us again soon!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Abdul Saboor, We apologize for falling short of your expectations during your stay. Please feel free to contact us so we can further discuss your experience and work to address any issues you may have encountered. We value your feedback and hope to have the opportunity to better serve you in the future.
