Ratings based on 434 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
Great value hotel with family rooms near the airport and near a tram stop. The staff were very welcoming and helpful. The pool looked good but we didn’t get to try it out. Will book again when we return to Bordeaux.
Comment from Hotel Management
17 Sep 2024 by General Manager, Hotel Management
Dear Natalie,We are glad to read your excellent feedback !Thank you very much ...and hope to welcome you for a future stay.
by A verified traveler
Posted 15 Sep 2024
All staff were exceptional during our stay. Incredibly friendly and helpful. Room ok but carpets in the room and in hallways didn’t really feel clean. Room felt basic and not of 4 star standard compared to rooms of other 4 star hotels we stayed in on our road trip of France and Spain. Tram into Bordeaux very conveniently located 5 minutes walk away. Took around 40 minutes to get into the city. . Great transport system around Bordeaux centre.
Comment from Hotel Management
16 Sep 2024 by General Manager, Hotel Management
Dear Fiona,We are sorry to read your comment and we apologize about it...a program of refurbishment will start in few months and we hope to welcome you for a future stay to improve your experience.
by A verified traveler
Good hotel for airport
Posted 7 Jun 2024 on HotelsPleasant hotel with lovely dinner options and breakfast. Handy for the airport and for the tram into Bordeaux.
Comment from Hotel Management
7 Jun 2024 by General Manager, Hotel Management
Dear Lindsey,Thank you so much for your excellent feedback ! We hope to welcome for a future stay in our establishment !
by A verified traveler
Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
10 Jun 2024 by General Manager, Hotel Management
Dear SusanThank you very much for your excellent feedbackWe are glad to know you enjoyed your stay in our establishment,Hope to welcome you for a future stay !
by A verified traveler
Posted 8 May 2024 on Hotels
Comment from Hotel Management
12 May 2024 by General Manager, Hotel Management
Chère Magali,Nous vous remercions pour cet excellent retour et souhaitons avoir le plaisir de vous accueillir de nouveau au sein de notre établissement Kyriad Prestige de Mérignac.
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by Hotel Manager, Hotel Management
Cher DavidToute l'équipe du Kyriad Prestige Mérignac vous remercie pour cet excellent retour ! Au plaisir de vous revoir !
by A verified traveler
Posted 11 Dec 2023 on Hotels
Comment from Hotel Management
12 Dec 2023 by la Direction, Hotel Management
Cher YohanToute l'équipe du Kyriad Prestige Mérignac vous remercie sincèrement pour votre agréable retour,Au plaisir de vous accueillir de nouveau
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
11 Dec 2023 by Hotel Manager, Hotel Management
Cher Michel,Nous vous remercions pour votre agréable retour et sommes ravis que vous ayez apprécié votre séjour chez nous.
by A verified traveler
Posted 28 Nov 2023
Salle de fitness ultra basique (aucune altère), personnel peu accueillant sauf la responsable, petit-déjeuner mal présenté, choix limité pour le prix, jus d’orange très acide.
Comment from Hotel Management
29 Nov 2023 by General Manager, Hotel Management
Cher Christophe,Nous vous remercions d'avoir pris le temps de nous transmettre vos impressions suite à votre séjour et prenons note de vos remarques afin d'apporter les améliorations nécessaires, Au plaisir de vous revoir !
by A verified traveler
Posted 14 Nov 2023 on Hotels
Comment from Hotel Management
16 Nov 2023 by la Direction, Hotel Management
Cher client,Nous vous remercions pour cet agréable retour,Au plaisir de vous accueillir,
