Ratings based on 252 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
No wifi
Restaurant barely open
Sparse accommodations for the price
Was renovated but does not appear so. Pool murky - only one towel available!
Asked for a glass and some ice - not available
Comment from Hotel Management
13 Nov 2024 by Casa Villamar, Hotel Management
Hola buenos días, lamentamos las incomodidades causadas, su comentario nos ayuda a mejorar nuestro servicio. Evaluaremos los puntos recalcados con nuestro personal. Lindo día
by A verified traveler
Posted 31 Oct 2024
Great staff very helpful. Beautiful hotel. Wonderful food. Simply the very best place to stay! We will be back.
Comment from Hotel Management
1 Nov 2024 by Casa Villamar, Hotel Management
Hello, we are glad to read your comment, we hope to see you both soon, in this your home Casa Villamar.
by A verified traveler
Posted 1 Oct 2024
Our room was spacious and clean but no hand towels or washcloths even after I requested them - just two shower towels for us.
Our room was not ready for check in at 3pm and after travelling for 24 hours we were not happy. Front desk gave us two beers while waiting which was nice but then upon check out we were asked to pay for those two beers ?! We thought it was an olive branch for not having our room ready. So the 100 pesos bill I tried to pay and they had no change for a 200 peso bill so I didn’t get me change and left. Tacky - not happy.
Comment from Hotel Management
3 Oct 2024 by Casa Villamar, Hotel Management
Hola cheri, gracias por tus comentario, lamentamos la mala experiencing. tus comentarios nos ayudan a mejorar. Evaluaremos el caso para poder optimizar nuestro servicio.
by A verified traveler
Posted 21 Aug 2024 on Orbitz
Beautiful historic property. Very quiet at night and in the morning, which is so important for being on vacation. Well maintained pool area. All staff were friendly and helpful. Good in-house restaurant. Chef personally came out and greeted me. Chef also offered to modify any of the dishes on the menu to my preference. Can't beat that kind of service!
Comment from Hotel Management
23 Sep 2024 by Cristy Borges, Hotel Management
Thank you very much for your comments, it was a pleasure to serve you.
by A verified traveler
Posted 26 Jul 2024
Great stay!
Comment from Hotel Management
26 Jul 2024 by Casa Villamar, Hotel Management
hi jessica we are glad to see your comments, we are happy to know your stay was comfortable.
by A verified traveler
Posted 6 Jul 2024
Very clean, nice building, breakfast buffet is not over priced, great food variety and friendly staff, will definitely stay there again!
Comment from Hotel Management
20 Jul 2024 by Casa Villamar, Hotel Management
Hi Alejandro thanks for your review, we hope have your visit again. we try to work for a better experience. :)
by A verified traveler
Posted 25 Jun 2024
Cozy place with hospitable staff :)
Comment from Hotel Management
2 Jul 2024 by Eddie Peraza, Hotel Management
Hello, thank you for your comment, we hope to have the opportunity to serve you again, greetings
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Eddie Peraza, Hotel Management
Hola agradecemos su valioso comentario, esperamos nos de la oportunidad de atenderlenuevamente.Saludos cordiales
by A verified traveler
Posted 22 May 2024
This property is absolutely gorgeous! If you want a quiet, peaceful place to stay across the street from the beach, this is it. Staff was wonderful. 10/10
Comment from Hotel Management
22 May 2024 by Eddie Peraza, Hotel Management
Thank you very much for your valuable comment, we hope that soon we will have the opportunity to serve you again.Greetings
by A verified traveler
Posted 20 Mar 2024 on Hotels
Comment from Hotel Management
22 Mar 2024 by Cristy Borges, Hotel Management
muchas gracias por sus comentarios son muy importantes para nosotros
