Ratings based on 430 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Some of the rooms….108…in particular, needs to be thoroughly cleaned and renovated. The lamp shades are dirty and falling apart and the linens need to be replaced with new ones, as well as the dingy robes. The hotel is lovely generally speaking and the service and food were great.
Ann O. Mahan.
Comment from Hotel Management
18 Jan 2025 by Mansión Mérida Hotel Boutique - Restaurant, Hotel Management
Thank you very much for taking the time to rate us. We greatly appreciate your valuable comments that help us to continue improving the quality of service we provide to our customers.
by A verified traveler
Posted 17 Jan 2025
Comment from Hotel Management
18 Jan 2025 by Mansión Mérida Hotel Boutique - Restaurant, Hotel Management
Thank you very much for taking the time to rate us. We greatly appreciate your valuable comments that help us to continue improving the quality of service we provide to our customers.
by A verified traveler
Posted 14 Jan 2025
Not only is the property absolutely fabulous, Raul and his staff were incredibly gracious and accommodating! The breakfast was delicious and the hotel restaurant for dinner was a great option - however there are many incredible restaurants in walking distance. You will not regret a stay at this hotel!
Comment from Hotel Management
15 Jan 2025 by Mansión Mérida Hotel Boutique - Restaurant, Hotel Management
Thank you very much for taking the time to rate us. We are very happy to read your description about how much you enjoyed your stay with us at our house Hotel Mansion Merida Boutique. Please come back soon! It is an honor and a pleasure for us to have your preference. :0)
by A verified traveler
Posted 13 Jan 2025
Comment from Hotel Management
14 Jan 2025 by Mansión Mérida Hotel Boutique - Restaurant, Hotel Management
Thank you so much for taking the time to rate us. It is an honor to have you. We hope you come back soon!
by A verified traveler
Posted 12 Jan 2025
Very beautiful property. The staff was very attentive.
Comment from Hotel Management
13 Jan 2025 by Mansión Mérida Hotel Boutique - Restaurant, Hotel Management
Thank you very much for taking the time to rate us. We are honored to have received your visit. Please come back soon!
by A verified traveler from Woodstock
Posted 12 Jan 2025
We really enjoy our stay her, management very helpful and nice. Food is great!
Comment from Hotel Management
13 Jan 2025 by Mansión Mérida Hotel Boutique - Restaurant, Hotel Management
Thank you very much for taking the time to rate us. We are honored to have received your visit. Please come back soon!
by A verified traveler
Posted 3 Jan 2025
Very friendly, accommodating staff
Comment from Hotel Management
3 Jan 2025 by Mansión Mérida Hotel Boutique - Restaurant, Hotel Management
Thank you very much for taking the time to rate us. It is a pleasure and an honor for us to enjoy your preference. We look forward to seeing you. Please come back soon!
by A verified traveler
Posted 30 Dec 2024
Mansión Mérida was our favorite place to call home on our road trip around Yucatán and Quintana Roo. The owner, Raul (who you’ll undoubtedly enjoy meeting), is the host with the most. In fact, the entire staff is fantastic. Everyone was extremely friendly, and they all went above and beyond; from valet parking to housekeeping to breakfasts. You’ll really feel at home in this meticulously maintained, historical home turned boutique hotel. The breakfasts are amazing so you don’t want to miss them! The location is perfect for strolling around all the must see neighborhoods, streets and parks of Mérida. It’s also ideal for walking to all the best restaurants (we loved Mar y Lena for dinner). The rooms were very comfortable, beautifully decorated, and clean. The entire hotel is lovely. We were very sad to leave Mansión Mérida, but will definitely return. Highly recommend! Thank you, Raul!
Comment from Hotel Management
31 Dec 2024 by Mansión Mérida Hotel Boutique - Restaurant, Hotel Management
Thank you very much for taking the time to rate us. It is a pride and an honor for us to welcome you to our home, the Hotel Mansión Mérida Boutique. Please come back soon!
by A verified traveler from Bakersfield
Posted 4 Dec 2024
Wonderful staff and centrally located.
Comment from Hotel Management
5 Dec 2024 by Mansión Mérida Hotel Boutique - Restaurant, Hotel Management
Thank you very much for taking the time to rate us. We are pleased and honored to have received your visit. Please come back soon!
by A verified traveler
Posted 2 Dec 2024
The owner, Raul, takes the hospitality shown to each guest very personally, and both he and his staff made us feel less like guests and more like family. I don't believe we've had a better experience at any property. I give this 5 stars because six is not available.
Comment from Hotel Management
3 Dec 2024 by Mansión Mérida Hotel Boutique - Restaurant, Hotel Management
Thank you very much for taking the time to rate us. Your comments encourage our entire customer service team. It is an honor and a pleasure for us to receive your visit. Please come back soon!