La Casa del Mago

3.0 star property
Santa Elena hotel in Uxmal with a full-service spa and a 24-hour front desk

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November 2024

Photo gallery for La Casa del Mago

Outdoor pool
Family dining
Outdoor pool
Front of property
Bathroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
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Room options

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Daily housekeeping
Laptop workspace
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
KM.78, Antigua Carretera Campeche-Mérida, Santa Elena, YUC, 97890

What's nearby

  • Uxmal Archaeological Site - 1 min walk
  • Pyramid of the Magician - 8 min walk
  • House of the Turtles - 12 min walk
  • Governors Palace - 12 min walk
  • Grutas de Loltún - 3 min drive

Getting around

  • Mérida International Airport (MID) - 61 min drive

Restaurants

  • ‪Halach Uinic - ‬5 min drive
  • ‪Ppapp Hol Chac - ‬4 min drive
  • ‪Restaurant Bar Cana-Nah - ‬4 min drive
  • ‪Yax-Beh Restaurant - ‬6 min walk
  • ‪Chocolate Museum - ‬12 min walk

About this property

La Casa del Mago

Hotel located in Uxmal
Take advantage of a poolside bar, a terrace, and a garden at La Casa del Mago. Indulge in a manicure/pedicure, a body treatment, and a facial at Lol-Tun, the onsite spa. Enjoy onsite activities like ecotours and hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, smoke-free premises, and concierge services
Room features
All guestrooms at La Casa del Mago boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available for a fee: USD 12.50 for adults and USD 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.50 for adults and USD 12.50 for children
  • Airport shuttle fee: USD 350 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Casa Mago Hotel Uxmal
Casa Mago Uxmal
Casa Mago Hotel Santa Elena
Casa Mago Santa Elena
La Casa del Mago Hotel
La Casa del Mago Santa Elena
La Casa del Mago Hotel Santa Elena

Frequently asked questions

Does La Casa del Mago have a pool?

Yes, this property has an outdoor pool.

Is La Casa del Mago pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Casa del Mago?

Self parking is free at this property.

What time is check-in at La Casa del Mago?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Casa del Mago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does La Casa del Mago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 350 per vehicle applies.

Where is La Casa del Mago located?

Located in Uxmal, this spa hotel is within a 10-minute walk of Uxmal Archaeological Site, Gran Pirámide, and El Palomar. Casa del Adivino and Cuadrángulo de las Monjas are also within 10 minutes.

La Casa del Mago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 259 reviews" "
Rating 8 - Good. 53 out of 259 reviews" "
Rating 6 - Okay. 12 out of 259 reviews" "
Rating 4 - Poor. 7 out of 259 reviews" "
Rating 2 - Terrible. 7 out of 259 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

ALARYA

Stayed 2 nights in Oct 2022

8/10 Good

Ricardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice pool and very friendly and welcoming staff. Rooms are poorly maintained, our bathroom was every day out of service and needed to be reported to staff constantly. Lot of mosquitos in the room.
Stayed 6 nights in Apr 2022

10/10 Excellent

Karina

Stayed 2 nights in Apr 2022

8/10 Good

Kathleen

Stayed 2 nights in Apr 2022

4/10 Poor

Bruce

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We asked 3 times to have the safe in our room made operational, but that never happened. The blind was broken and wasn’t fixed. They charge oldie drinking water. They are also quite uncomfortable with LGBT couples. Lovely as the pool is, I wouldn’t recommend this to any of my friends.
Stayed 1 night in Feb 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect directly accords from the park. The resort grounds are beautiful. You definitely need to bring a rental car to explore all of the near by Cenotes and Mayan ruins. I would stay again.
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nature was fantastic. Quality of the hotel was very good. Price was expensive considering cold swimming pool and old mattres. Restaurant was very expensive People was fantastic.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 night to visit Uxmal. We actually stayed at the main lodge, because of Covid the other buildings are shut down. Property and rooms were beautiful, staff was very friendly. Food and drink at the restaurant were good as well.
Stayed 1 night in Feb 2021

10/10 Excellent

TR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the setting, the birds all around, the history of the hacienda, and the kind and friendly staff. It was a perfect night there, and we wished we'd had more.
Stayed 1 night in Mar 2020

10/10 Excellent

Reg, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with lots of history and at a great price. Restaurant was also very nice
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit to this hotel was as good as the first. The pool area is wonderful for relaxing after busy days at the ruins. The rooms are comfortable and the outside rocking chairs are a lovely touch. We also love the history of the property and everyone who works there is very kind to us.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the beautiful Hacienda at Uxmal next door to this property by Nicholas, the wonderful public relations person who greeted us with chilled towels and a cold drink. We stayed two nights and enjoyed every minute!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is actually at Uxmul, next to Mayan ruins. We were upgraded to the Hacienda Uxmul. So review is for this property.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great . We were upgraded to the Hacienda Uxmal as they are owed by the same company . Lovely setting !
Stayed 1 night in Jan 2020

10/10 Excellent

fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I have been
Stayed 1 night in Dec 2019

10/10 Excellent

MeyFam5, Vancouver, WA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the main lodge located across the street at the base of the Uxmal ruins due to renovations and what a stroke of luck that was! This place is breathtaking as your surrounded by jungle, but your in a 5 star resort. Highly recommend!
Stayed 1 night in Sep 2019

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
What an experience. I can't recommend this place and the people that work there enough. Not only were we upgraded to the hotel next to the Casa, but Nicolas from the hotel team went an extra mile to ensure we have only the best memories: we forgot our favorite sweaters in the dinning area and realized it only at the Merida airport day later... Nicolas was able to find them, quickly confirmed that and went out of his way to find a way to get them to us in California. And he succeeded. Christmas came early this year, thank you! :)
Stayed 1 night in Nov 2019

10/10 Excellent

James R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is not in Santa Elena. It's at the intersection to Uxmal.
Stayed 2 nights in Dec 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Warren D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
We've stayed here several times. Cannot beat the location to the ruins.
Stayed 2 nights in Sep 2019

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Great hotel. Family enjoyed the pool and the restaurant. The grounds are very pretty. Amazing location. We could walk to Uxmal and also enjoyed Choco-Story.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Placed look nice, but the amount of insects was out of this world. We even found two scorpions on a one night
Stayed 1 night in Jul 2019

8/10 Good

LIVIA

Liked: Cleanliness, property conditions & facilities, room comfort
We booked at La Casa del Mago but when we got there they told us that we were going to stay at the next door Hacienda Uxmal, because of some problems they recently had at the first hotel. Apparently the hotels are connected. So the beginning was a bit awkward but then we immediately started to enjoy the place. Immersed in nature, accompanied by the singing of lots of birds we enjoyed the pool and the atmosphere. The restaurant service was not so bright but very friendly and with good will. The rooms are very well equipped to repel all the night butterflies/bugs from entering the room. I would recommend the stay here.
Stayed 1 night in Jun 2019