Ratings based on 783 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Service was great
Staff very friendly
They go the extra mile to help
by A verified traveler
Posted 26 Oct 2024
I like the staff and the hotel y clean and the location, walking distances to the point of interest.
by A verified traveler
Posted 20 Oct 2024
Good location, good service
by A verified traveler
Posted 3 Oct 2024
Room was great. Sliding door to balcony stuck. Almost imposible for average old people or woman to opened.
by A verified traveler
Posted 1 Oct 2024
There was no hot water one day
Old towels
Restaurant opens late after 7:15am
by A verified traveler
Posted 29 Sep 2024
Very clean. Great Hospitaloty
by A verified traveler
Posted 22 Sep 2024
Great location near ventro
by A verified traveler
Posted 8 Sep 2024
Everything was good. I come to Merida about once a month for entertainment. And I will stay for one or two nights. I always liked this hotel, but it didn't have hot water. I like hot water for showering. So, now they have everything I want and the price is a great value. So, I will be visiting, regularly now.
by A verified traveler
Posted 24 Aug 2024
Muy buen hotel, sólo que el frigobar no tiene el freezer para tener hielo y tienes que bajar al restaurante a comprar hielo...tienes una cocineta sin ningún artículo, limpiador, jabón para lavar las tazas o vasos que se pudieron utilizar. Por lo demás no me quejo. Volvería
by A verified traveler
Posted 31 Jul 2024 on Hotels
