Ratings based on 710 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santa Monica
Posted 23 Sep 2024
Grate staff very helpful
Comment from Hotel Management
24 Sep 2024 by Reservaciones, Hotel Management
Gracias por sus comentarios.
by A verified traveler
Posted 23 Aug 2024
Good for the price
Comment from Hotel Management
26 Aug 2024 by Reservaciones, Hotel Management
Thanks for the comments
by A verified traveler
Posted 17 Aug 2024
It did not look like the pictures and bed sheets were stained
Comment from Hotel Management
20 Aug 2024 by RESERVACIONES, Hotel Management
Gracias por sus comentarios.
by A verified traveler
Good value but rooms need maintenance
Posted 8 Aug 2024 on HotelsVery convenient location and large rooms but bathrooms and AC units need maintenance.
Comment from Hotel Management
13 Aug 2024 by Reservaciones, Hotel Management
Gracias por sus comentarios, estamos trabajando en nuestros servicios.
by A verified traveler
Posted 7 Aug 2024
Falta mas limpieza en elas habitaciones
Comment from Hotel Management
13 Aug 2024 by Reservaciones, Hotel Management
Estamos trabajando en nuestros servicios.
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
20 Aug 2024 by RESERVACIONES, Hotel Management
Gracias por hospedarse con nosotros, estamos para servirte.
by A verified traveler
Posted 8 Jul 2024
Pool needs maintenece: there are sharp edges
Comment from Hotel Management
15 Jul 2024 by Reservaciones, Hotel Management
Gracias por sus comentarios, estamos trabajando en nuestros servicios.
by A verified traveler from Lake Alfred
Posted 6 Jul 2024
Place looked good in pictures. You can tell that outside was remodeled not long ago. However, once you get into the room... OH BOY! DEPRESSING... (NOT EVEN TO SLEEP ONLY MENTALITY) sadly the host (young lady) attending lack of professionalism, courtesy nor attention to details. I was placed in a room that didn't have towels, soap, toilet paper. On top of that she dindt explained anything about the parking, which you gotta pay (In cash) a deposit for you to have it... location is good for restaurants and night life but besides that...oh boy.. pool was green... like...legit green... i sadly pre-paid 4 nights... i lost the money as i could only sleep 1 night... please buy new bed sheets!! All of them dirty,stained and old...
Lost of money and bad experiences for sure
Comment from Hotel Management
8 Jul 2024 by Reservaciones, Hotel Management
Lamentamos mucho lo ocurrido durante su estancia, estamos trabajando en nuestros servicios.
by A verified traveler
Posted 25 Jun 2024
Hotel very outdated, pool dirtyand green, ac noisy, shower door missing
Comment from Hotel Management
28 Jun 2024 by Reservaciones, Hotel Management
Gracia por sus comentarios.
by A verified traveler
Posted 11 Jun 2024
Terrible el servicio
Comment from Hotel Management
14 Jun 2024 by Reservaciones, Hotel Management
Lamentamos mucho lo ocurrido durante su estancia, estamos trabajando en nuestros servicios.
